Paid Social Account Manager in Trafford Park

We’re building the next generation of leading E-commerce brands. At Prospa, we’ve spent the last 6 years developing a leading team of e-commerce experts. With 40+ exciting DTC brands in our client base, our mission is to drive growth and profitability for 7-figure e-commerce brands through creative and profit-focused marketing. Our success is rooted in our values:

• Ownership – Take responsibility and lead with initiative.
• Growth – Embrace a growth mindset every day.
• Responsibility – Appreciate the importance of your role.
• Never Settle – Strive for constant improvement.

Why Prospa? We’ve established three core fulfilment teams—Paid Social, Paid Search, and Retention—to drive growth from every angle. Paid Social plays a key role in acquisition strategy, giving opportunity to scale some of the UK’s most exciting DTC brands.

In this role, you’ll manage Paid Social accounts, communicate with clients via Slack and Google Meet whilst working alongside a designated graphic designer. Prospa has rapidly grown into a team of 20, based in Trafford Park, Manchester. We offer hybrid working (2 days from home), a vibrant office culture, and regular team events to celebrate successes. Training is central to our ethos—we invest heavily in team development with structured programmes designed to fuel your growth. We’re seeking an A-player to own their Paid Social accounts and drive client success.

Responsibilities

• After following our training process, take full ownership of a portfolio of Paid Social accounts, ensuring their success and growth.
• Write design briefs and support your graphic designer with creative strategy.
• Build and maintain a high-performing portfolio of exciting DTC brands—client retention is at the heart of our agency’s growth, and we take it seriously.
• Support the seamless onboarding and integration of new clients, setting them up for long-term success.
• Conduct in-depth research during client onboarding and throughout account development, staying ahead in the ever-evolving e-commerce landscape.
• Continuously push for better results—stagnation is not an option. As a team, we are committed to ongoing improvement and innovation.
• Lead regular client communication via Slack and Google Meet, delivering clear, insightful, and valuable updates that enhance their experience and understanding.
• Keep client profitability at the forefront of every strategy and decision.

Skills & Experience

• At least 2+ years of experience in Paid Social channels.
• At least 2+ years of experience in E-commerce and the DTC landscape.
• Previous experience in a DTC/E-commerce agency is a plus but not essential.
• Strong organisational skills to thrive in a fast-paced environment.
• A data-driven mindset with strong analytical skills and data management capabilities.
• A solid understanding of creative strategy and the ability to optimise creative performance in Paid Social.
• Excellent written and verbal communication skills, with the ability to problem-solve and communicate effectively within an agency setting.

Progression

At Prospa we have developed a leading management and culture process which includes regular performance reviews. Upon joining our team we will go through a rigorous development plan to ensure that it’s clear where your career will move towards.

The Ideal Candidate

• Thrives in the fast-paced E-commerce and agency environment.
• Passionate about E-commerce and brand growth.
• Embodies a growth mindset and enjoys problem-solving.
• Takes ownership of their role and embraces both successes and failures.