Business Development Representative

We're looking for a driven and personable Business Development Representative to join Prospa's growing sales team. You'll be the first point of contact for prospective clients, identifying opportunities, qualifying leads, and setting up meaningful conversations that open doors for the agency. This is a high-impact role at the front line of our growth.

Responsibilities

• Drive new pipeline through outbound activity: Cold calling, email outreach, and LinkedIn are your primary tools. You'll be expected to proactively generate new business conversations on a daily basis; this is a key part of the role.
• Own and manage our CRM: Keep HubSpot accurate and up to date, logging activity, managing pipelines, and maintaining clean data across all leads and contacts.
• Process and qualify inbound leads: Review and triage leads as they come in, quickly assessing fit against our ideal client profile (ICP) and prioritising follow-up accordingly.
• Reach out to ICP leads: Proactively call and contact prospects that match our ICP, building rapport quickly and communicating Prospa's value in a clear and confident way.
• Book discovery calls: Convert conversations into qualified discovery calls, seamlessly handing over to the wider sales team with the full context they need to close.
• Research and target the right accounts: Identify and prioritise accounts that align to our ICP, building a focused and intelligent outbound list that keeps your pipeline full of the right opportunities.
• Manage follow-up sequences and nurture leads over time: Own the full outreach journey, keeping prospects engaged and moving through the funnel with timely, relevant touchpoints — not every deal happens on the first call.
• Continuously improve through coaching: Actively engage with feedback from the Head of Sales, using regular coaching sessions to sharpen your activity, messaging, and conversion rates.
• Take ownership and be responsible for KPIs: Leads contacted; Number of ICP leads reached per week/month; Discovery calls booked; Qualified calls scheduled per week/month.

What we're looking for

• 2+ years of experience in a BDR, SDR, or outbound sales role; B2B, agency, or SaaS sales experience is essential.
• Confident communicator: comfortable picking up the phone and owning the conversation.
• Organised and process-driven with a keen eye for CRM hygiene.
• Experience with HubSpot or a comparable CRM platform.
• Self-motivated with a track record of hitting or exceeding targets.
• A collaborative mindset - happy to work closely with the Head of Sales and wider team.
• Proficiency with prospecting tools such as LinkedIn Sales Navigator.
• Strong written and verbal communication skills: confident across cold calls, emails, and outreach sequences.
• A solid understanding of sales cycles, pipeline stages, and where the BDR role fits within the broader revenue process.
• Resilient and coachable: comfortable handling objections and open to feedback and continuous development.
• Strong time management and prioritisation skills, with the ability to handle a high volume of leads and tasks simultaneously.

Who this role suits

• This is a role for someone who genuinely wants to build a career in sales — not just fill a seat. You'll thrive here if you are:
• Hungry and ambitious: you want to grow, hit targets, and progress.
• Confident and credible on the phone with senior decision-makers.
• Commercially curious: you ask sharp questions and listen well, rather than just pitching.
• Resilient and competitive: you bounce back quickly and push yourself to improve.
• Organised, proactive, and consistent: you manage your time well and show up every day with a plan.
• Excited by the creative and content world: you can speak with energy and genuine enthusiasm about what Prospa does.

Company Benefits

• Join a company that has achieved approximately 100% year-on-year growth since 2020.
• Annual pay reviews, supported by quarterly performance evaluations and structured progression plans.
• Enjoy 25 days of annual leave, plus Bank Holidays and your birthday off.
• Begin with a clear and structured employee progression roadmap designed to support your development from day one.
• Participate in quarterly performance reviews to track and enhance both technical and interpersonal skills.
• Access monthly internal e-commerce training and quarterly partner training with platforms such as Shopify, Triple Whale, Store Hero, and Recharge.
• Work in a hybrid model, with 3 days in the office and 2 days from home, offering flexibility and collaboration.
• Collaborate directly with exciting and rapidly growing DTC brands in the Fashion, Beauty, Wellness, and Subscription sectors.
• Be part of a forward-thinking company culture, supported by a modern office environment with free parking.
• Utilise an annual industry event budget to further your expertise and stay ahead in the e-commerce field.
• Join a team of experienced industry professionals and develop alongside them in a dynamic, growth-focused environment.
• Free Drinks and Snacks: We offer free coffee, or healthy snacks at the office.