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For Companies At a Glance
- Tasks: Provide friendly IT support, log requests, set up equipment, and assist with user accounts.
- Company: Local IT support company focused on employee growth and development.
- Benefits: Competitive salary, medical insurance, and continuous learning opportunities.
- Why this job: Kickstart your IT career with full training and hands-on experience.
- Qualifications: No prior experience required; just a passion for technology and helping others.
- Other info: Join a supportive team in a dynamic environment with great career prospects.
The predicted salary is between 24000 - 36000 £ per year.
A local IT support company is seeking a Junior Desktop Support Engineer in Aberdeen. This role is ideal for someone who is looking to begin their career in IT support, providing friendly first-line assistance with full training.
Responsibilities include:
- Logging support requests
- Setting up equipment for staff
- Assisting with user accounts
The company emphasizes employee growth with a competitive salary, medical insurance, and continuous learning opportunities.
Junior Desktop Support Engineer: Training & Growth employer: Prosource
Contact Detail:
Prosource Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Desktop Support Engineer: Training & Growth
✨Tip Number 1
Network like a pro! Reach out to folks in the IT support scene, especially in Aberdeen. Attend local meetups or online forums to connect with potential employers and learn about job openings before they hit the mainstream.
✨Tip Number 2
Show off your skills! If you’ve got any relevant experience, even if it’s just tinkering with tech at home, make sure to highlight that in conversations. Practical knowledge can really set us apart from the crowd.
✨Tip Number 3
Prepare for those interviews! Research common questions for IT support roles and practice your responses. We want to come across as confident and knowledgeable, so a bit of prep goes a long way.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re all about helping you grow in your career, so let’s get you started on this journey together!
We think you need these skills to ace Junior Desktop Support Engineer: Training & Growth
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for IT support shine through! We want to see that you're excited about starting your career and helping others with their tech troubles.
Tailor Your CV: Make sure your CV highlights any relevant experience or skills, even if they're from school projects or personal interests. We love seeing how you've engaged with technology, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure you communicate your thoughts clearly without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in Aberdeen!
How to prepare for a job interview at Prosource
✨Know Your Tech Basics
Brush up on your fundamental IT knowledge, especially around desktop support. Be ready to discuss common issues like software installations, troubleshooting hardware, and user account management. This will show that you're not just eager but also prepared for the role.
✨Show Your People Skills
Since this role involves providing friendly first-line assistance, be prepared to demonstrate your communication skills. Think of examples where you've helped someone solve a problem or provided support. This will highlight your ability to connect with users and make their experience better.
✨Research the Company Culture
Take some time to understand the company’s values and culture. Since they emphasise employee growth and continuous learning, think about how you can contribute to that environment. Mentioning specific training or growth opportunities you’re excited about can really impress them.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask at the end of your interview. Inquire about the training process, opportunities for advancement, or what a typical day looks like. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
