At a Glance
- Tasks: Support and enhance global infrastructure, ensuring systems are secure and efficient.
- Company: Join a people-centred tech team at prosource.it, known for innovation and collaboration.
- Benefits: Enjoy competitive salary, comprehensive benefits, and support for professional development.
- Other info: Opportunities for growth across various industries and a commitment to inclusivity.
- Why this job: Make a real impact in a dynamic environment while advancing your tech career.
- Qualifications: Experience in infrastructure engineering and strong troubleshooting skills required.
Join a people-centred technology team that thrives on innovation, collaboration and delivering meaningful outcomes. We’re looking for a talented and motivated Infrastructure Engineer to join a global IT&S team, supporting business operations across multiple locations. This is a broad and rewarding role where you will be responsible for the support, maintenance, development and continuous improvement of the organisation’s infrastructure environment, ensuring systems remain secure, resilient and aligned to business needs. You will play a key role in infrastructure operations, cloud services, cyber security response, disaster recovery, and ongoing technology enhancement initiatives.
Location:Aberdeen preferred, Remote will be considered for the right candidate
Contract Type: Permanent or Contract considered
What you’ll do
- Provide infrastructure support across global operations, ensuring excellent customer service at all times
- Support and troubleshoot server, network and endpoint technologies across the business
- Investigate, manage and resolve infrastructure incidents, escalating where appropriate
- Maintain and support a portfolio of on-premises and cloud-based infrastructure services
- Monitor, identify and respond to cyber security threats and incidents
- Ensure operating systems, applications and endpoint devices are maintained with appropriate updates and security patches
- Support physical servers, storage platforms, virtual environments and cloud technologies
- Ensure backup, recovery, data retention and disaster recovery solutions are maintained and regularly tested
- Manage software licensing and compliance requirements
- Provide technical support across infrastructure, cyber security and operational technology (OT) environments
- Ensure all activities are conducted in accordance with IT&S security policies and standards
- Contribute to the ongoing evolution of the IT&S technology strategy
- Assess, recommend and implement infrastructure solutions aligned with business requirements and industry best practice
- Identify opportunities to improve infrastructure performance, security and operational efficiency
- Build effective working relationships with internal users, technical teams and third-party vendors
- Provide regular progress updates and communicate risks, issues and recommendations to management
- Escalate critical issues that may impact business operations
- Maintain accurate records within the IT Service Management system
- Ensure service requests and incidents are managed within agreed SLAs
- Follow all company policies, procedures and QHS&E requirements
- Contribute to quality, safety and environmental improvement initiatives
What You'll bring
- Proven experience in an Infrastructure Engineer, Systems Engineer or similar role
- Strong background supporting enterprise infrastructure environments across cloud and on-premises platforms
Technical experience covering:
- Windows Server
- Active Directory, Entra ID and Group Policy
- Microsoft 365
- Azure Infrastructure and Enterprise Applications
- VMware, Hyper‑V and ideally Nutanix
- Backup, recovery and disaster recovery solutions, including Dell technologies
- Endpoint management and patching tools including SCCM/MECM
- Networking technologies including LAN, WAN, TCP/IP, switching, routing and firewalls
- Cyber security monitoring, hardening and incident response
- CIS hardening standards and GPO implementation
You’ll also bring:
- Strong troubleshooting and problem-solving skills
- The ability to manage multiple priorities in a fast‑paced operational environment
- Excellent communication and stakeholder management skills
- VMware ESXi to Nutanix migration experience
- Exposure to OT environments
- Microsoft, VMware, Nutanix, Azure or Cyber Security certifications
- Experience within energy, engineering, industrial or global enterprise organisations
- Knowledge of security frameworks, compliance and governance best practices
Why prosource.it?
Technology is constantly evolving, and so are we.
Since our beginnings as a managed ITservices provider, prosource.it has grown alongside the organisations we support, adapting to changing technologies and business needs. Today, we deliver a broad range of technology and business services that help clients plan, implement and embrace change successfully.
While technology is at the heart of what we do, we know that delivering lasting value takes more than technical expertise alone.By combining innovative thinking with practical experience and strong client partnerships, we help organisations realise the full potential of their technology investments. From adopting emerging technologies and delivering complex transformation programmes to improving day‑to‑day operations, we focus on achieving outcomes that make a measurable difference. As technology continues to evolve, we're committed to staying at the forefront of change, helping our clients embrace new opportunities and shape what's next.
We've built our reputation on being knowledgeable, approachable and easy to work with. Our people bring a wealth of skills and experience, united by a shared commitment to doing the right thing for our customers.With aculture built on teamwork, accountability andtrust,ourpeople are empoweredtowork in a way thatmakesa meaningful impact.
If you're looking for a role where you can make adifference,develop professionallyand be part of a team that's helping organisations navigate an ever-changing technology landscape, we'd love to hear from you.
What You’ll Get in Return
Our people are central to our success, and we're committed to creating an environment where they can thrive.As a business with a broad and varied client base, we can offer opportunities to gain experience across multiple industries, take on new challenges and continue developing your skills. Whether you're looking to deepen your expertise or broaden your experience, we'll support you in building a rewarding career.
We're also committed to helping our people continue to learn and progress. For those pursuing professional qualifications, we'll fund approved self‑study materials and exam fees, and reward successful exam passes with an incentive bonus.
Alongside a competitive salary, we offer a comprehensive benefits package including a Company Pension Scheme, Private Medical and Dental Insurance, Group Income Protection, Group Life Assurance, and salary sacrifice schemes for both Cycle to Work and Electric Vehicles.
prosource.it. Building careers, not just jobs.
We’re committed to creating an inclusive and accessible recruitment process.If you have any access needs or require adjustments at any stage of the application or assessment process, please let us know — we’re happy to support you.
Please note:All offers of employment will be subject to background checks and confirmation of the right to work in the UK.
Infrastructure Engineer - Ref 2798 UK Aberdeen employer: Prosource
Prosource.it is an exceptional employer located in the vibrant city of Glasgow, offering a dynamic work culture that fosters collaboration and innovation. Employees benefit from opportunities for professional growth through exposure to enterprise IT and critical infrastructure projects, while also enjoying the flexibility of occasional travel to Perth and Aberdeen. With a commitment to aligning business needs with IT solutions, Prosource.it provides a meaningful and rewarding environment for those looking to make a significant impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Engineer - Ref 2798 UK Aberdeen
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Prosource values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Prosource might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Prosource!
✨Direct Apply to Prosource
Let's not forget to apply directly through the Prosource website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Infrastructure Engineer - Ref 2798 UK Aberdeen
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Prosource.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Prosource. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Prosource
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
