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- Tasks: Lead and shape User-Centred Design practices across major programmes.
- Company: Innovative organisation focused on user experience and design.
- Benefits: Competitive salary, pension scheme, private medical insurance, and study support.
- Why this job: Make a real impact by embedding UCD in exciting projects.
- Qualifications: Strong UX research and service design background with excellent communication skills.
- Other info: Opportunity to mentor a growing UX team and drive cultural change.
The predicted salary is between 28800 - 48000 £ per year.
As a UX Manager / UX Lead, you will take a central role in shaping, embedding, and maturing User‑Centred Design (UCD) practices across several large‑scale programmes. This is a genuine greenfield opportunity where you will help define the standards, frameworks, and ways of working that will underpin a new UCD capability from day one. You will influence how research, service design, accessibility, and usability practices are adopted across the organisation, ensuring that UCD becomes a core part of the delivery approach rather than an afterthought. In addition to providing strategic direction, you will also remain hands‑on where needed, guiding teams, supporting research and testing activities, and helping steer the creation of high‑quality UCD artefacts. This role offers the scope to build and mentor a growing UX function, shape best practice, and drive a cultural shift towards truly user‑centred delivery.
Contract Type: Contract or Permanent considered
What you’ll do:
- Lead and oversee UCD strategy and quality across four major programmes
- Establish and embed a consistent UCD framework into delivery processes
- Provide hands‑on support where needed (research, service design, usability)
- Shape UCD artefacts, templates, and delivery standards
- Build and mentor a small internal UX capability team (not a lone-worker role)
- Collaborate closely with Change Management to embed UCD earlier in the lifecycle
- Ensure internal user needs remain aligned to end‑customer outcomes
- Support adoption and cultural shift toward user‑centred delivery
- Guide project teams and vendors on best practice UCD principles
What to bring:
- Strong background in UX research, service design, usability testing, accessibility, UCD methodology and application—especially in low‑maturity or evolving environments
- Experience driving UCD adoption across multiple projects or programmes
- Ability to educate, influence, and advocate for user‑centred thinking
- Comfortable shaping new frameworks and operating models
- Strong stakeholder engagement and communication skills
- Familiarity with internal business processes and change frameworks
- Passionate about UCD in low‑maturity environments
- Collaborative, pragmatic, patient, and resilient
- Confident operating within ambiguity
- Driven to grow organisational capability, not just deliver artefacts
What You’ll Get in Return:
For employees, we’re committed to recognising and rewarding hard work. Our competitive salary and benefits package includes; Company Pension Scheme, Private Medical & Dental Insurance, Group Income Protection, Group Life Assurance, Cycle to Work and Electric Car Salary Sacrifice Scheme. We also invest in your development. If you choose to self‑study in your own time, we’ll fund your study materials and exam fees — and once you pass, you’ll receive an incentive bonus.
How to Apply:
We’re committed to creating an inclusive and accessible recruitment process. If you have any access needs or require adjustments at any stage of the application or assessment process, please let us know — we’re happy to support you. Please note: All offers of employment will be subject to background checks and confirmation of the right to work in the UK.
Apply now to be part of a team that values initiative, collaboration, and continuous improvement; talent@prosource.it Talk to us today to explore how we can support your organisation's technology needs.
2744 – UX Manager / Lead – Central Scotland UK Glasgow employer: Prosource
Contact Detail:
Prosource Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2744 – UX Manager / Lead – Central Scotland UK Glasgow
✨Tip Number 1
Network like a pro! Reach out to folks in the UX community, attend meetups, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best UX projects. Make sure it’s easy to navigate and showcases your process, not just the final product. This will help you stand out when chatting with potential employers.
✨Tip Number 3
Prepare for interviews by practising common UX questions and scenarios. Think about how you’d approach UCD challenges and be ready to discuss your past experiences. Confidence is key, so rehearse until you feel comfortable!
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from passionate candidates. Plus, it shows you’re genuinely interested in being part of our team and culture.
We think you need these skills to ace 2744 – UX Manager / Lead – Central Scotland UK Glasgow
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the UX Manager role. Highlight your experience in UCD practices and how you've influenced teams in the past. We want to see how you can bring your unique flair to our projects!
Showcase Your Passion: Let your enthusiasm for user-centred design shine through! Share examples of how you've driven UCD adoption in previous roles, especially in low-maturity environments. We love seeing candidates who are genuinely passionate about what they do.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to describe your skills and experiences. We appreciate a well-structured application that makes it easy for us to see why you're a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Prosource
✨Know Your UCD Inside Out
Make sure you’re well-versed in User-Centred Design principles and methodologies. Brush up on your knowledge of UX research, service design, and usability testing. Be ready to discuss how you've applied these in previous roles, especially in low-maturity environments.
✨Showcase Your Leadership Skills
As a UX Manager or Lead, you'll need to demonstrate your ability to guide and mentor teams. Prepare examples of how you've built and supported UX functions in the past. Highlight your experience in influencing stakeholders and driving cultural shifts towards user-centred delivery.
✨Prepare for Hands-On Scenarios
Expect to be asked about your hands-on experience with UCD artefacts and frameworks. Think of specific projects where you’ve shaped templates or delivery standards. Be ready to discuss how you can provide practical support in research and usability testing.
✨Engage with Change Management
Since collaboration with Change Management is key, prepare to talk about how you’ve embedded UCD practices earlier in project lifecycles. Share your strategies for aligning internal user needs with end-customer outcomes, showcasing your understanding of business processes.