At a Glance
- Tasks: Manage supplier relationships and ensure they meet performance standards.
- Company: Dynamic tech company focused on innovation and collaboration.
- Benefits: Competitive salary, health insurance, pension scheme, and study support.
- Other info: Hybrid working model with opportunities for professional growth.
- Why this job: Join a team that drives value and aligns technology with business goals.
- Qualifications: Experience in managing supplier relationships and understanding of contracts.
The predicted salary is between 50000 - 65000 £ per year.
We are looking for an experienced IS Supplier Relationship Analyst to support the governance and performance management of key technology suppliers. This role will report to the IS Transformation Manager and will be critical in ensuring suppliers deliver against contractual commitments, drive value, and align with strategic business objectives.
Location: London or Aberdeen (Hybrid working)
Contract Type: Permanent or Contract considered
What you’ll do
- Act as the primary IS contact for key suppliers
- Lead structured governance forums including monthly service reviews and QBRs
- Track actions, manage risks, and ensure alignment to delivery priorities
- Performance Monitoring & Reporting
- Monitor supplier KPIs, SLAs, and overall performance
- Produce insightful reporting including trend analysis and risk identification
- Translate operational and contractual data into clear business insights
- Contract Compliance & Change Control
- Ensure supplier delivery aligns with contractual obligations
- Support change requests, contract amendments, and scope variations
- Identify and elevate risks, non‑compliance, and performance issues
- Operational Support & Issue Resolution
- Act as escalation point for supplier‑related issues
- Assist with vendor audits and ensure documentation compliance
- Evaluate supplier performance to identify cost‑saving and innovation opportunities
- Collaborate with procurement to inform sourcing decisions
- Support alignment of suppliers with transformation and strategic goals
What to bring
- Strong experience managing supplier/vendor relationships within IS / Technology environments
- Experience with vendor governance frameworks (e.g. ITIL, SIAM)
- Solid understanding of contracts, SLAs, KPIs, and change control processes
- Ability to interpret technical and commercial data and translate into actionable insight
- Experience using ERP systems (e.g. SAP), Power BI, and supplier performance scorecards
- Strong analytical, communication, and stakeholder management skills
- Commercially aware with a proactive, continuous improvement mindset
What You’ll Get in Return
For employees, we’re committed to recognising and rewarding hard work. Our competitive salary and benefits package includes: Company Pension Scheme, Private Medical & Dental Insurance, Group Income Protection, Group Life Assurance, Cycle to Work and Electric Car Salary Sacrifice Scheme. We also invest in your development. If you choose to self‑study in your own time, we’ll fund your study materials and exam fees — and once you pass, you’ll receive an incentive bonus.
We’re committed to creating an inclusive and accessible recruitment process. If you have any access needs or require adjustments at any stage of the application or assessment process, please let us know — we’re happy to support you.
Please note: All offers of employment will be subject to background checks and confirmation of the right to work in the UK.
2821 – IS Supplier Relationship Analyst UK London employer: Prosource
As an IS Supplier Relationship Analyst at our London or Aberdeen location, you will join a dynamic team that values collaboration and innovation. We offer a competitive salary and comprehensive benefits, including a robust pension scheme and support for your professional development through funded study materials and exam fees. Our inclusive work culture prioritises employee growth and well-being, making us an excellent employer for those seeking meaningful and rewarding careers in technology governance.
StudySmarter Expert Advice🤫
We think this is how you could land 2821 – IS Supplier Relationship Analyst UK London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an IS Supplier Relationship Analyst role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its suppliers. Understand their governance frameworks and be ready to discuss how your experience aligns with their needs. This shows you're not just interested in any job, but specifically in making an impact at their organisation.
✨Tip Number 3
Practice your STAR technique for answering competency questions. Think of specific situations where you've managed supplier relationships or resolved issues. This will help you articulate your experience clearly and demonstrate your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and genuinely interested in joining our team.
We think you need these skills to ace 2821 – IS Supplier Relationship Analyst UK London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of IS Supplier Relationship Analyst. Highlight your experience with supplier/vendor relationships and governance frameworks like ITIL or SIAM. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've managed supplier performance and delivered value in previous positions. Let us know what makes you tick!
Showcase Your Analytical Skills:Since this role involves monitoring KPIs and producing insightful reports, make sure to highlight your analytical abilities. Mention any tools you’ve used, like Power BI or ERP systems, and how they helped you translate data into actionable insights.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Prosource
✨Know Your Suppliers
Before the interview, do your homework on the key technology suppliers relevant to the role. Understand their services, performance metrics, and any recent news or changes in their operations. This will help you demonstrate your knowledge and show that you're proactive about supplier relationships.
✨Master the Metrics
Familiarise yourself with KPIs, SLAs, and other performance indicators that are crucial for this role. Be ready to discuss how you've used these metrics in past roles to drive improvements and ensure compliance. This shows you can translate data into actionable insights, which is key for the position.
✨Prepare for Governance Discussions
Since you'll be leading governance forums, think about how you would structure these meetings. Prepare examples of how you've successfully managed similar discussions in the past, focusing on tracking actions and managing risks. This will highlight your leadership skills and ability to align with strategic objectives.
✨Showcase Your Analytical Skills
Be prepared to discuss specific instances where your analytical skills made a difference. Whether it was through trend analysis or identifying cost-saving opportunities, having concrete examples will illustrate your capability to evaluate supplier performance effectively.
