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For Companies At a Glance
- Tasks: Own core IT infrastructure services and provide second-line operational support.
- Company: Join a globally critical business with a focus on innovation.
- Benefits: Competitive salary, professional development, and opportunities for global collaboration.
- Other info: Dynamic environment with opportunities for continuous improvement and career growth.
- Why this job: Make a real impact in a hands-on technical role with evolving infrastructure.
- Qualifications: Experience in infrastructure support and strong troubleshooting skills required.
The predicted salary is between 40000 - 50000 ÂŁ per year.
Overview
You will take ownership of core IT infrastructure services, providing second‑line operational support, technical assurance and continuous improvement across on‑prem, cloud and endpoint environments. Operating in a globally distributed and operationally critical business, this role requires strong troubleshooting capability, proactive risk management and close collaboration with IT&S leadership, service desk teams, vendors and cyber / OT specialists. This is a hands‑on technical role with responsibility for maintaining service stability, supporting change delivery, responding to incidents (including cyber events), and ensuring infrastructure services evolve in line with industry standards and organisational strategy.
What you’ll do
- Provide operational support and assurance across global server, network, endpoint and cloud platforms
- Deliver assigned infrastructure tasks and projects on time and to budget using standard processes and documentation
- Provide second‑line support for infrastructure incidents, escalating where appropriate and ensuring timely resolution
- Maintain and manage core infrastructure services including physical and virtual servers, storage and cloud platforms
- Ensure operating system updates, patching and security controls are applied across infrastructure and endpoints
- Support data protection, backup, recovery and disaster recovery solutions across the business
- Monitor, respond to and assist with investigation of cyber security incidents and threats
- Support IT Service Desk requests and incidents, ensuring SLA compliance and accurate system updates
- Develop cost‑effective infrastructure solutions through in‑house platforms or external cloud services
- Manage infrastructure licences and asset ownership to meet audit and compliance requirements
- Engage with vendors and third‑party suppliers to support service delivery and technology improvement
- Work collaboratively with Cyber and OT teams to support secure and resilient operations
- Provide out‑of‑hours support when required
- Ensure all activities comply with IT&S Usage & Security Policies and Company QHS&E procedures
What to bring
- Strong experience in an infrastructure support or specialist role
- Proven hands‑on experience supporting Microsoft server technologies (Active Directory, DNS, DHCP, Group Policy)
- Experience supporting cloud services, including Microsoft Azure and Azure AD
- Strong understanding of networking principles including TCP/IP, subnets, VLANs and Wi‑Fi
- Experience supporting virtualised and physical infrastructure environments
- Strong troubleshooting and incident management skills across infrastructure platforms
- Ability to manage changing priorities and work effectively under pressure
- Strong communication skills with the ability to engage users, teams and third‑party vendors
- Willingness to provide out‑of‑hours operational support
- Degree or HND in a computing or IT‑related discipline
- Microsoft technical certifications
- Experience with backup, recovery and disaster recovery solutions
- Knowledge of cyber security practices in enterprise environments
- Experience supporting infrastructure in safety‑critical or regulated industries
- Interest in emerging technologies, continuous improvement and professional development
Location: Aberdeen (with support to global operations)
Talk to us today to explore how we can support your organisation's technology needs.
2794 - Infrastructure Engineer - Aberdeen UK Aberdeen employer: Prosource
Contact Detail:
Prosource Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2794 - Infrastructure Engineer - Aberdeen UK Aberdeen
✨Tip Number 1
Network like a pro! Attend industry meetups, tech conferences, or local events in Aberdeen. Chatting with folks in the field can lead to job opportunities that aren’t even advertised yet.
✨Tip Number 2
Don’t underestimate the power of LinkedIn! Make sure your profile is up-to-date and showcases your skills in infrastructure support. Connect with recruiters and follow companies you’re interested in – it’s a great way to stay in the loop.
✨Tip Number 3
Prepare for interviews by brushing up on your technical skills. Be ready to discuss your hands-on experience with Microsoft server technologies and cloud services. We want to see how you tackle real-world problems!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace 2794 - Infrastructure Engineer - Aberdeen UK Aberdeen
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your hands-on experience with Microsoft server technologies and cloud services, as these are key for us.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Infrastructure Engineer role. Share specific examples of how you've tackled infrastructure challenges in the past and your approach to troubleshooting.
Showcase Your Technical Skills: Don’t just list your technical skills; demonstrate them! Mention your experience with networking principles and any relevant certifications. We love seeing how you’ve applied your knowledge in real-world scenarios.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Prosource
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft server technologies, cloud services like Azure, and networking principles. Be ready to discuss your hands-on experience and how you've tackled troubleshooting in past roles.
✨Showcase Your Problem-Solving Skills
Prepare examples of incidents you've managed and how you resolved them. Highlight your ability to work under pressure and manage changing priorities, as this role will require quick thinking and effective decision-making.
✨Communicate Clearly and Confidently
Strong communication skills are key for this position. Practice explaining technical concepts in simple terms, as you'll need to engage with users, teams, and vendors. Think about how you can demonstrate your collaborative approach during the interview.
✨Be Ready for Cyber Security Questions
Given the focus on cyber security incidents, be prepared to discuss your understanding of security practices in enterprise environments. Familiarise yourself with common threats and how to mitigate them, as well as any relevant experiences you've had in this area.