At a Glance
- Tasks: Manage supplier relationships and ensure top-notch performance in a dynamic tech environment.
- Company: Join a forward-thinking company that values innovation and collaboration.
- Benefits: Enjoy a competitive salary, health insurance, and support for your professional growth.
- Other info: Hybrid working model with opportunities for career advancement and continuous learning.
- Why this job: Make a real impact by optimising supplier performance and driving strategic goals.
- Qualifications: Experience in managing supplier relationships and understanding of contracts and KPIs.
Location: London or Aberdeen (Hybrid working)
Contract Type: Permanent or Contract considered
What you’ll do
- Supplier Governance & Relationship Management
- Act as the primary IS contact for key suppliers
- Lead structured governance forums including monthly service reviews and QBRs
- Track actions, manage risks, and ensure alignment to delivery priorities
- Performance Monitoring & Reporting
- Monitor supplier KPIs, SLAs, and overall performance
- Produce insightful reporting including trend analysis and risk identification
- Translate operational and contractual data into clear business insights
- Contract Compliance & Change Control
- Ensure supplier delivery aligns with contractual obligations
- Support change requests, contract amendments, and scope variations
- Identify and escalate risks, non‑compliance, and performance issues
- Operational Support & Issue Resolution
- Support day‑to‑day supplier engagement across IS teams
- Act as escalation point for supplier‑related issues
- Assist with vendor audits and ensure documentation compliance
- Strategic Sourcing & Supplier Portfolio Management
- Evaluate supplier performance to identify cost‑saving and innovation opportunities
- Collaborate with procurement to inform sourcing decisions
- Support alignment of suppliers with transformation and strategic goals
What to bring
- Strong experience managing supplier/vendor relationships within IS / Technology environments
- Experience with vendor governance frameworks (e.g. ITIL, SIAM)
- Solid understanding of contracts, SLAs, KPIs, and change control processes
- Ability to interpret technical and commercial data and translate into actionable insight
- Experience using ERP systems (e.g. SAP), Power BI, and supplier performance scorecards
- Strong analytical, communication, and stakeholder management skills
- Commercially aware with a proactive, continuous improvement mindset
What You’ll Get in Return
For employees, we’re committed to recognising and rewarding hard work. Our competitive salary and benefits package includes: Company Pension Scheme, Private Medical & Dental Insurance, Group Income Protection, Group Life Assurance, Cycle to Work and Electric Car Salary Sacrifice Scheme. We also invest in your development – if you choose to self‑study in your own time, we’ll fund your study materials and exam fees, and once you pass, you’ll receive an incentive bonus. We’re committed to creating an inclusive and accessible recruitment process. All offers of employment will be subject to background checks and confirmation of the right to work in the UK.
IS Supplier Relationship Manager employer: prosource.it
Prosource.it is an excellent employer, offering a dynamic work environment in Inverness that fosters innovation and collaboration. With a strong focus on employee growth, we provide opportunities for professional development alongside a competitive salary, private medical insurance, and a robust pension scheme. Our hybrid working model ensures a healthy work-life balance, making it a rewarding place to advance your career as an IT Solutions Architect.
