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- Tasks: Support and improve global IT infrastructure, ensuring security and compliance.
- Company: Join a leading organisation with a focus on innovation and technology.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Collaborate with diverse teams and engage with cutting-edge technologies.
- Why this job: Make a real impact by enhancing critical IT services in a dynamic environment.
- Qualifications: Experience in infrastructure support, strong troubleshooting skills, and a degree in IT.
The predicted salary is between 45000 - 55000 £ per year.
We are looking for an experienced Infrastructure Specialist to provide end-to-end operational support and continuous improvement of the organisation’s global IT infrastructure. The role supports server, network, endpoint and cloud platforms, ensuring resilient, secure and compliant services aligned with business needs.
Overview
You will take ownership of core IT infrastructure services, providing second-line operational support, technical assurance and continuous improvement across on-prem, cloud and endpoint environments. Operating in a globally distributed and operationally critical business, this role requires strong troubleshooting capability, proactive risk management and close collaboration with IT&S leadership, service desk teams, vendors and cyber / OT specialists. This is a hands-on technical role with responsibility for maintaining service stability, supporting change delivery, responding to incidents (including cyber events), and ensuring infrastructure services evolve in line with industry standards and organisational strategy.
What you’ll do
- Provide operational support and assurance across global server, network, endpoint and cloud platforms
- Deliver assigned infrastructure tasks and projects on time and to budget using standard processes and documentation
- Provide second-line support for infrastructure incidents, escalating where appropriate and ensuring timely resolution
- Maintain and manage core infrastructure services including physical and virtual servers, storage and cloud platforms
- Ensure operating system updates, patching and security controls are applied across infrastructure and endpoints
- Support data protection, backup, recovery and disaster recovery solutions across the business
- Monitor, respond to and assist with investigation of cyber security incidents and threats
- Support IT Service Desk requests and incidents, ensuring SLA compliance and accurate system updates
- Develop cost-effective infrastructure solutions through in-house platforms or external cloud services
- Manage infrastructure licences and asset ownership to meet audit and compliance requirements
- Engage with vendors and third-party suppliers to support service delivery and technology improvement
- Work collaboratively with Cyber and OT teams to support secure and resilient operations
- Provide out-of-hours support when required
- Ensure all activities comply with IT&S Usage & Security Policies and Company QHS&E procedures
What to bring
- Strong experience in an infrastructure support or specialist role
- Proven hands-on experience supporting Microsoft server technologies (Active Directory, DNS, DHCP, Group Policy)
- Experience supporting cloud services, including Microsoft Azure and Azure AD
- Strong understanding of networking principles including TCP/IP, subnets, VLANs and Wi-Fi
- Experience supporting virtualised and physical infrastructure environments
- Strong troubleshooting and incident management skills across infrastructure platforms
- Ability to manage changing priorities and work effectively under pressure
- Strong communication skills with the ability to engage users, teams and third-party vendors
- Willingness to provide out-of-hours operational support
- Degree or HND in a computing or IT-related discipline
- Microsoft technical certifications
- Experience with backup, recovery and disaster recovery solutions
- Knowledge of cyber security practices in enterprise environments
- Experience supporting infrastructure in safety-critical or regulated industries
- Interest in emerging technologies, continuous improvement and professional development
Infrastructure Specialist employer: prosource.it
Contact Detail:
prosource.it Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Specialist
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend meetups, webinars, or even just chat with folks on LinkedIn. You never know who might have a lead on your dream Infrastructure Specialist role.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website where you can showcase your projects and achievements. This is a great way to demonstrate your hands-on experience with Microsoft server technologies and cloud services.
✨Tip Number 3
Prepare for interviews by brushing up on your troubleshooting skills. Be ready to discuss real-life scenarios where you've managed incidents or improved infrastructure services. We want to see how you think on your feet!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Infrastructure Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Infrastructure Specialist role. Highlight your experience with Microsoft server technologies and cloud services like Azure, as well as any relevant certifications. We want to see how your skills align with what we’re looking for!
Showcase Your Troubleshooting Skills: In your application, don’t forget to showcase your strong troubleshooting and incident management skills. Give examples of how you've resolved issues in past roles, especially in infrastructure environments. This will help us see your hands-on experience in action!
Be Clear and Concise: When writing your cover letter, keep it clear and concise. We appreciate straightforward communication, so get to the point about why you’re a great fit for the role. Make sure to mention your ability to manage changing priorities and work under pressure.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all the necessary documents in one go. Plus, it helps us keep track of your application!
How to prepare for a job interview at prosource.it
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft server technologies, cloud services like Azure, and networking principles. Be ready to discuss specific experiences where you've tackled issues or improved systems, as this will show your hands-on expertise.
✨Showcase Your Troubleshooting Skills
Prepare to share examples of how you've resolved complex incidents in the past. Think about times when you had to manage changing priorities under pressure and how you handled those situations. This will demonstrate your problem-solving abilities and resilience.
✨Communicate Clearly and Confidently
Strong communication is key in this role, so practice explaining technical concepts in a way that's easy to understand. Be ready to engage with the interviewers about how you would collaborate with teams and vendors to enhance service delivery.
✨Stay Updated on Cyber Security Trends
Given the importance of cyber security in this role, make sure you're aware of current threats and best practices. Discuss any relevant experiences you have with incident management and how you’ve contributed to maintaining secure operations in previous roles.