Digital Business Change Manager

Join a people-centred technology team that thrives on innovation, collaboration and delivering meaningful outcomes. We are looking for a talented and motivated Digital Business Change Manager to join our growing team. In this role, you will work alongside experienced professionals, contribute to impactful projects and help deliver solutions that create real value for our clients. You will support end-user-impacting change, helping organisations successfully adopt new technologies and ways of working. You will be central to ensuring that change is communicated clearly, understood by stakeholders, and embedded effectively across complex environments. If you thrive in fast-paced settings, enjoy working with diverse teams, and are passionate about helping people navigate change, we would love to hear from you.

Location: Glasgow, Perth or Aberdeen (Hybrid working)

Contract Type: Contract or Permanent considered

What you’ll do:

• Change Strategy & Approach: Review existing change plans, providing expert guidance on improvements and best-practice approaches. Apply recognised change frameworks and support Agile and iterative delivery environments. Contribute to and develop change networks and champions within client organisations.
• Planning & Implementation: Create comprehensive change, engagement and communication plans aligned with project milestones. Support project teams throughout the change lifecycle, identifying risks early and ensuring readiness. Ensure change activities are fully integrated into broader programme delivery schedules.
• Impact Assessment & Readiness: Identify impacted user groups and assess the level and nature of organisational change. Work with internal and client stakeholders to articulate impacts and develop appropriate adoption tactics. Monitor user sentiment, readiness and feedback to guide continuous improvement.
• Engagement & Communications: Produce clear, engaging, user-focused communications that support awareness, understanding and adoption. Deliver multi-channel content (e.g., Teams, SharePoint, email, intranet) tailored to diverse audiences. Ensure messaging is consistent, accessible, and aligned with programme objectives.
• Feedback & Insights: Design and run surveys and feedback loops to measure stakeholder sentiment and readiness. Provide analysis and actionable insights to leadership and client teams.
• Stakeholder Management: Build strong, trusted relationships with senior stakeholders across client organisations. Collaborate with SMEs, delivery teams, product owners and change champions to support successful outcomes.

What to bring:

• Proven experience delivering change within large enterprise environments, ideally involving digital workplace, security or end-user technology transformation.
• Strong understanding and application of structured change methodologies (e.g. ADKAR/Prosci, Agile change).
• Excellent communication and content-creation skills, with the ability to simplify complex messages.
• Confidence working in fast-paced, ambiguous settings with multiple stakeholders and priorities.
• Experience working across matrixed and geographically dispersed teams.
• Degree in a relevant discipline (Business, IT, Communications, etc.) preferred.

Why prosource.it?

Technology is constantly evolving, and so are we. Since our beginnings as a managed IT services provider, prosource.it has grown alongside the organisations we support, adapting to changing technologies and business needs. Today, we deliver a broad range of technology and business services that help clients plan, implement and embrace change successfully. While technology is at the heart of what we do, we know that delivering lasting value takes more than technical expertise alone. By combining innovative thinking with practical experience and strong client partnerships, we help organisations realise the full potential of their technology investments. From adopting emerging technologies and delivering complex transformation programmes to improving day-to-day operations, we focus on achieving outcomes that make a measurable difference. As technology continues to evolve, we are committed to staying at the forefront of change, helping our clients embrace new opportunities and shape what’s next.

We have built our reputation on being knowledgeable, approachable and easy to work with. Our people bring a wealth of skills and experience, united by a shared commitment to doing the right thing for our customers. With a culture built on teamwork, accountability and trust, our people are empowered to work in a way that makes a meaningful impact. If you are looking for a role where you can make a difference, develop professionally and be part of a team that is helping organisations navigate an ever-changing technology landscape, we would love to hear from you.

What You’ll Get in Return:

Our people are central to our success, and we are committed to creating an environment where they can thrive. As a business with a broad and varied client base, we can offer opportunities to gain experience across multiple industries, take on new challenges and continue developing your skills. Whether you are looking to deepen your expertise or broaden your experience, we will support you in building a rewarding career. We are also committed to helping our people continue to learn and progress. For those pursuing professional qualifications, we will fund approved self-study materials and exam fees, and reward successful exam passes with an incentive bonus. Alongside a competitive salary, we offer a comprehensive benefits package including a Company Pension Scheme, Private Medical and Dental Insurance, Group Income Protection, Group Life Assurance, and salary sacrifice schemes for both Cycle to Work and Electric Vehicles.

prosource.it. Building careers, not just jobs.

We are committed to creating an inclusive and accessible recruitment process. If you have any access needs or require adjustments at any stage of the application or assessment process, please let us know — we are happy to support you.