At a Glance
- Tasks: Own core IT infrastructure services and provide second-line operational support.
- Company: Join a globally critical business with a focus on innovation and collaboration.
- Benefits: Enjoy a permanent role with opportunities for professional development and global impact.
- Other info: Dynamic environment with opportunities for growth and engagement with emerging technologies.
- Why this job: Make a difference in IT infrastructure while working with cutting-edge technologies.
- Qualifications: Strong experience in infrastructure support and hands-on skills with Microsoft server technologies.
The predicted salary is between 40000 - 50000 £ per year.
You will take ownership of core IT infrastructure services, providing second‑line operational support, technical assurance and continuous improvement across on‑prem, cloud and endpoint environments. Operating in a globally distributed and operationally critical business, this role requires strong troubleshooting capability, proactive risk management and close collaboration with IT&S leadership, service desk teams, vendors and cyber / OT specialists. This is a hands‑on technical role with responsibility for maintaining service stability, supporting change delivery, responding to incidents (including cyber events), and ensuring infrastructure services evolve in line with industry standards and organisational strategy.
What you’ll do
- Provide operational support and assurance across global server, network, endpoint and cloud platforms
- Deliver assigned infrastructure tasks and projects on time and to budget using standard processes and documentation
- Provide second‑line support for infrastructure incidents, escalating where appropriate and ensuring timely resolution
- Maintain and manage core infrastructure services including physical and virtual servers, storage and cloud platforms
- Ensure operating system updates, patching and security controls are applied across infrastructure and endpoints
- Support data protection, backup, recovery and disaster recovery solutions across the business
- Monitor, respond to and assist with investigation of cyber security incidents and threats
- Support IT Service Desk requests and incidents, ensuring SLA compliance and accurate system updates
- Develop cost‑effective infrastructure solutions through in‑house platforms or external cloud services
- Manage infrastructure licences and asset ownership to meet audit and compliance requirements
- Engage with vendors and third‑party suppliers to support service delivery and technology improvement
- Work collaboratively with Cyber and OT teams to support secure and resilient operations
- Provide out‑of‑hours support when required
- Ensure all activities comply with IT&S Usage & Security Policies and Company QHS&E procedures
What to bring
Essential:
- Strong experience in an infrastructure support or specialist role
- Proven hands‑on experience supporting Microsoft server technologies (Active Directory, DNS, DHCP, Group Policy)
- Experience supporting cloud services, including Microsoft Azure and Azure AD
- Strong understanding of networking principles including TCP/IP, subnets, VLANs and Wi‑Fi
- Experience supporting virtualised and physical infrastructure environments
- Strong troubleshooting and incident management skills across infrastructure platforms
- Ability to manage changing priorities and work effectively under pressure
- Strong communication skills with the ability to engage users, teams and third‑party vendors
- Willingness to provide out‑of‑hours operational support
Desirable:
- Degree or HND in a computing or IT‑related discipline
- Microsoft technical certifications
- Experience with backup, recovery and disaster recovery solutions
- Knowledge of cyber security practices in enterprise environments
- Experience supporting infrastructure in safety‑critical or regulated industries
- Interest in emerging technologies, continuous improvement and professional development
Location: Aberdeen (with support to global operations)
Contract Type: Permanent
2794 - Infrastructure Engineer - Aberdeen employer: prosource.it
Join a forward-thinking company in Aberdeen that prioritises employee growth and development, offering a dynamic work culture where innovation and collaboration thrive. As an Infrastructure Engineer, you will benefit from a supportive environment that encourages continuous improvement and provides opportunities to engage with cutting-edge technologies while ensuring the stability of critical IT infrastructure services globally.
StudySmarter Expert Advice🤫
We think this is how you could land 2794 - Infrastructure Engineer - Aberdeen
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what prosource.it values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges prosource.it might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at prosource.it!
✨Direct Apply to prosource.it
Let's not forget to apply directly through the prosource.it website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace 2794 - Infrastructure Engineer - Aberdeen
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at prosource.it.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at prosource.it. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at prosource.it
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
