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- Tasks: Manage product documentation and ensure top-notch customer service.
- Company: Innovative manufacturer with a vibrant culture and growth opportunities.
- Benefits: Up to £40k salary, early finishes on Fridays, and development opportunities.
- Other info: Collaborative environment with potential for career advancement.
- Why this job: Join a dynamic team and make an impact in product management.
- Qualifications: Experience in product delivery and excellent communication skills required.
The predicted salary is between 38000 - 40000 £ per year.
Are you experienced with taking a product to market and managing the documentation associated with manufacturing? Are you confident to deliver a high standard of customer service and work to industry standards? If so, this could be the perfect career opportunity for you.
What's on offer:
- An innovative manufacturer, which is showing significant growth.
- Lots of further development opportunities.
- Great company culture.
- Up to £40k Neg DOE.
- Early finish on Fridays!
The Job:
- Develop and maintain expertise in the product range of the company.
- Manage documentation for planning and consult with technical and sales teams to assist in bringing the product to a wider audience.
- Ensure compliance and that all necessary documentation is present and up-to-date.
- Maintain internal systems and CRM systems.
- Provide initiative-taking and timely responses to external and internal customers.
- Maintain customer database and assist in organising mailshots and new product launches.
- Train staff on new products and updates to enable them to deliver a high level of customer service.
About you:
- Proven experience of supporting the delivery of a product to market.
- Excellent written and communication skills, with good presentation skills.
- Ability to manage multiple projects and meet short- and long-term deadlines.
- Background in customer service roles involving product management.
- Proficiency in incorporating new and existing tools such as Hubspot or CRM systems.
- Experience within a manufacturing environment would be a distinct advantage.
If you are looking for a new role collaborating with a wonderful team of people, please apply with your CV to Janette Bolton, or feel free to contact me direct to discuss the role further.
Customer Product Manager in Rochdale employer: Proslipsi
Contact Detail:
Proslipsi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Product Manager in Rochdale
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show us that you’re genuinely interested and ready to contribute to their growth. Tailor your answers to highlight your experience in product management and customer service.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from passionate candidates. Plus, it gives you a better chance of being noticed by our hiring team.
We think you need these skills to ace Customer Product Manager in Rochdale
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Customer Product Manager role. Highlight your experience in product management and customer service, and don’t forget to mention any relevant tools like Hubspot or CRM systems that you’ve used.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've successfully taken products to market and managed documentation in previous roles.
Showcase Your Communication Skills: Since excellent written communication is key for this position, make sure your application is clear and concise. Avoid jargon and keep it professional yet friendly – we want to see your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our innovative team!
How to prepare for a job interview at Proslipsi
✨Know Your Product Inside Out
Before the interview, make sure you thoroughly understand the product range of the company. Familiarise yourself with their features, benefits, and any recent developments. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Documentation Skills
Since managing documentation is a key part of the job, be prepared to discuss your experience with this. Bring examples of how you've successfully managed product documentation in the past, and be ready to explain how you ensure compliance and keep everything up-to-date.
✨Demonstrate Customer Service Excellence
Highlight your background in customer service roles, especially those involving product management. Share specific examples of how you've gone above and beyond to meet customer needs, and how you’ve trained others to do the same. This will illustrate your commitment to delivering high standards.
✨Familiarity with Tools and Systems
Make sure you’re well-versed in tools like Hubspot or other CRM systems. Be ready to discuss how you've used these tools in previous roles to manage customer databases or streamline processes. This will show that you can hit the ground running and contribute to the team from day one.