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- Tasks: Lead a team to support customers with CNC machinery and prepare competitive quotes.
- Company: High precision component manufacturer based in Manchester.
- Benefits: Enjoy a 4.5-day work week and an excellent benefits package.
- Why this job: Transition from shop floor to client-focused role with career advancement opportunities.
- Qualifications: Strong technical knowledge of machine tools and customer support experience.
- Other info: Join a dynamic team and make a real impact in the engineering sector.
The predicted salary is between 36000 - 60000 £ per year.
A high precision component manufacturer in Manchester is seeking an Engineering Service Manager. This role involves providing guidance and support to customers with CNC machinery issues, preparing competitive quotations, and leading a team of service engineers.
The ideal candidate will have strong technical knowledge of machine tools, previous customer support experience, and a desire to advance their career. A fantastic opportunity to transition from a shop floor position into a client-focused role, offering a 4.5-day working week and an excellent benefits package.
CNC Engineering Services Manager - Customer Support Lead in Manchester employer: Proslipsi
Contact Detail:
Proslipsi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CNC Engineering Services Manager - Customer Support Lead in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the CNC industry and let them know you're on the hunt for a new role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge of machine tools. Be ready to discuss specific CNC machinery issues you've encountered and how you've resolved them. This will show potential employers that you’re not just a talker, but someone who knows their stuff!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate and keeps everything in one place.
We think you need these skills to ace CNC Engineering Services Manager - Customer Support Lead in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical knowledge of CNC machinery and any relevant customer support experience. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this opportunity and how your background makes you the perfect fit for leading our service engineers. Keep it engaging and personal.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled customer issues in the past. We love candidates who can demonstrate their ability to provide guidance and support effectively, especially in high-pressure situations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. Plus, it’s super easy!
How to prepare for a job interview at Proslipsi
✨Know Your CNC Stuff
Make sure you brush up on your technical knowledge of CNC machinery. Be ready to discuss specific machine tools and any troubleshooting you've done in the past. This will show that you’re not just familiar with the equipment but can also provide valuable insights to customers.
✨Customer Support Experience is Key
Prepare examples from your previous roles where you successfully resolved customer issues. Highlight your communication skills and how you’ve managed customer expectations. This will demonstrate your ability to lead a team while keeping clients happy.
✨Show Your Leadership Skills
Think about times when you’ve led a team or project. Be ready to share how you motivate others and ensure high-quality service. This is crucial for the Engineering Services Manager role, so showcasing your leadership style will set you apart.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s approach to customer support and team dynamics. This shows your genuine interest in the role and helps you assess if it’s the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
