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- Tasks: Manage product documentation and ensure top-notch customer service.
- Company: Innovative manufacturer with a vibrant growth culture.
- Benefits: Up to £40k salary, early finishes on Fridays, and development opportunities.
- Other info: Collaborative environment with exciting career growth potential.
- Why this job: Join a dynamic team and make an impact in product management.
- Qualifications: Experience in product delivery and excellent communication skills.
The predicted salary is between 38000 - 42000 £ per year.
Are you experienced with taking a product to market and managing the documentation associated with manufacturing? Are you confident to deliver a high standard of customer service and work to industry standards? If so, this could be the perfect career opportunity for you.
What's on offer:
- An innovative manufacturer, which is showing significant growth.
- Lots of further development opportunities.
- Great company culture.
- Up to £40k Neg DOE.
- Early finish on Fridays!
The Job:
- Develop and maintain expertise in the product range of the company.
- Manage documentation for planning and consult with technical and sales teams to assist in bringing the product to a wider audience.
- Ensure compliance and that all necessary documentation is present and up-to-date.
- Maintain internal systems and CRM systems.
- Provide initiative-taking and timely responses to external and internal customers.
- Maintain customer database and assist in organising mailshots and new product launches.
- Train staff on new products and updates to enable them to deliver a high level of customer service.
About you:
- Proven experience of supporting the delivery of a product to market.
- Excellent written and communication skills, with good presentation skills.
- Ability to manage multiple projects and meet short- and long-term deadlines.
- Background in customer service roles involving product management.
- Proficiency in incorporating new and existing tools such as Hubspot or CRM systems.
- Experience within a manufacturing environment would be a distinct advantage.
If you are looking for a new role collaborating with a wonderful team of people, please apply with your CV to Janette Bolton, or feel free to contact me direct to discuss the role further.
Customer Product Manager employer: Proslipsi
Contact Detail:
Proslipsi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Product Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show us that you’re genuinely interested and ready to contribute to their growth. Tailor your answers to highlight your experience in product management and customer service.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of Customer Product Manager. We want to hear about your past successes and how you can bring that expertise to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining our innovative team.
We think you need these skills to ace Customer Product Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Customer Product Manager role. Highlight your experience in product management and customer service, and don’t forget to mention any relevant tools like Hubspot or CRM systems you've used.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our company culture. Keep it engaging and personal!
Showcase Your Communication Skills: Since excellent written communication is key for this role, ensure your application is clear, concise, and free of errors. This is your opportunity to demonstrate your attention to detail and professionalism.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Proslipsi
✨Know Your Product Inside Out
Before the interview, make sure you thoroughly understand the product range of the company. Familiarise yourself with the features, benefits, and any recent developments. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Documentation Skills
Since managing documentation is a key part of the job, be prepared to discuss your experience with this. Bring examples of how you've successfully managed product documentation in the past, and be ready to explain how you ensure compliance and keep everything up-to-date.
✨Demonstrate Customer Service Excellence
Highlight your background in customer service roles, especially those involving product management. Share specific examples of how you've gone above and beyond to meet customer needs, as this will resonate well with the company's focus on delivering high standards of service.
✨Be Ready for Technical Questions
Given the technical nature of the role, brush up on relevant tools like Hubspot or other CRM systems. Be prepared to discuss how you've used these tools in previous roles to manage projects and maintain customer databases effectively.