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- Tasks: Lead IT support, manage infrastructure, and provide technical assistance to users.
- Company: Join a respected engineering manufacturer with a strong team culture.
- Benefits: Enjoy early finishes on Fridays, competitive salary, excellent pension, and free parking.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact.
- Qualifications: Strong ERP knowledge and IT experience required; relevant qualifications are a plus.
- Other info: Opportunity for autonomy and collaboration with external service providers.
The predicted salary is between 36000 - 60000 £ per year.
My client, a specialist engineering manufacturer, has a fantastic opportunity for a self-reliant IT Support Lead. This role would suit a confident IT specialist, with strong ERP skills and who likes to work autonomously with confidence to support external service providers. What’s on offer: * Working on days with an early finish on Fridays! * Up to £50k Neg DOE * Great company team and culture * Excellent pension scheme and life assurance * Free onsite parking * Sick pay scheme and cash health plan The Job: * Maintain and develop company infrastructure (servers physical and virtual) * Manage network connectivity and associated devices. * Desktop and laptop deployment support * Maintain telephony network connectivity. * Software support for Windows, Office, CAD systems * ERP systems maintenance and troubleshooting * Provide day to day technical support to users. * Manage system updates and backups and overall security. About you: * Strong understanding of ERP systems with demonstrable experience * Broad technical knowledge across server networks and associated software * Good all-round IT background with the ability to develop and improve systems. * Proven experience collaborating with external suppliers. * Relevant qualifications would be a distinct advantage. * Clear and patient communicator when supporting employees. Sound like you !! you will be working with a highly respected manufacturing company. Please apply with your CV to Janette Bolton @ Proslipsi Consulting for a further discussion about the role
IT Support Lead employer: Proslipsi Recruitment Specialist
Contact Detail:
Proslipsi Recruitment Specialist Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Lead
✨Tip Number 1
Familiarise yourself with the specific ERP systems mentioned in the job description. Research their functionalities and common troubleshooting issues, as this will help you demonstrate your expertise during any discussions or interviews.
✨Tip Number 2
Prepare examples of past experiences where you've successfully managed IT infrastructure or collaborated with external service providers. Being able to share these stories will showcase your ability to work autonomously and effectively.
✨Tip Number 3
Brush up on your communication skills, especially in technical support scenarios. Practice explaining complex IT concepts in simple terms, as this will be crucial when supporting employees who may not have a technical background.
✨Tip Number 4
Network with professionals in the engineering manufacturing sector. Attend relevant industry events or join online forums to connect with others in similar roles, which could provide valuable insights and potentially lead to referrals.
We think you need these skills to ace IT Support Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ERP systems and technical support. Use specific examples that demonstrate your ability to manage network connectivity and provide software support.
Craft a Compelling Cover Letter: Write a cover letter that showcases your confidence and self-reliance as an IT specialist. Mention your experience in collaborating with external service providers and how you can contribute to the company's infrastructure.
Highlight Relevant Qualifications: If you have any relevant qualifications, be sure to mention them prominently in your application. This could set you apart from other candidates and show your commitment to the field.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Proslipsi Recruitment Specialist
✨Showcase Your ERP Expertise
Make sure to highlight your experience with ERP systems during the interview. Be prepared to discuss specific projects or challenges you've faced and how you resolved them, as this will demonstrate your capability in a key area of the role.
✨Demonstrate Technical Knowledge
Brush up on your knowledge of server networks and associated software. Be ready to answer technical questions and provide examples of how you've managed network connectivity and system updates in previous roles.
✨Communicate Clearly and Patiently
Since the role involves supporting employees, practice clear and patient communication. You might be asked to explain complex technical concepts, so think about how you can simplify your explanations for non-technical users.
✨Prepare for Collaboration Scenarios
Given the importance of working with external suppliers, prepare examples of past collaborations. Discuss how you managed relationships and resolved any issues that arose, showcasing your ability to work autonomously while still being a team player.
