At a Glance
- Tasks: Coordinate and support I&C rental operations, ensuring top-quality service and customer satisfaction.
- Company: Proserv, a global leader in controls technology with over 60 years of experience.
- Benefits: Competitive salary, private medical, life assurance, pension contributions, and more.
- Other info: Opportunities for growth and development in a supportive environment.
- Why this job: Join a dynamic team and make a real impact in the energy sector.
- Qualifications: Knowledge of pressure testing equipment and strong interpersonal skills required.
The predicted salary is between 30000 - 40000 £ per year.
Proserv is a global controls technology company with a heritage stretching back more than 60 years. We provide industry-leading solutions to improve the reliability, optimise the performance and extend the life of critical infrastructure across the energy sector. Our team not only has the talent and technological expertise to deliver these transformative goals, but day-to-day, we hold to a clear set of FRESH Proserv values that underpins everything we do around the world.
The Rental Coordinator plays a critical role in supporting the effective delivery of I&C rental operations, ensuring services are provided safely, efficiently, and to the highest standard. The role is responsible for coordinating end-to-end rental activities, acting as the key point of contact for customers and internal teams, and supporting the achievement of business, revenue, and margin objectives. By promoting operational excellence, customer satisfaction, and continuous improvement, the Rental Coordinator contributes directly to the ongoing growth and performance of the I&C rental product line.
Responsibilities
- Coordinate and support the efficient day-to-day operation of the I&C rental product line, ensuring all activities are delivered safely, accurately, and on time.
- Act as the primary focal point for all I&C rental activities, working closely with I&C Administration and Workshop teams to ensure seamless service delivery.
- Champion excellence in customer satisfaction, ensuring a high-quality service experience throughout the rental lifecycle.
- Liaise directly with customers to manage enquiries, resolve issues, and address any concerns arising during the execution of works.
- Monitor performance and support the implementation of appropriate measures to maintain high standards and drive continuous improvement.
- Mentor, support, and provide guidance to members of the I&C administration and operations teams.
- Assist in identifying opportunities for growth and supporting initiatives that contribute to the ongoing development of the I&C rental business.
- Ensure documentation, processes, and communications are completed accurately and in line with company procedures and business objectives.
Essential Qualifications / Skills & Experience
- Working knowledge of pressure testing equipment.
- Working knowledge of flushing equipment.
- Demonstrable product knowledge within an I&C or rental-based environment.
- Proficient in the use of PC systems and standard business applications.
- Ability to work with a high degree of autonomy, taking ownership and accountability for departmental outputs.
- Strong interpersonal skills, with the ability to engage effectively with colleagues, customers, and suppliers at all levels.
- Proven ability to manage a high and varied workload, adapting effectively to changing priorities.
- Highly motivated, proactive, and results-driven with a strong focus on service delivery.
Preferred
- Recognised engineering apprenticeship, relevant training, or extensive proven experience within the Oil & Gas industry.
- Demonstrable experience in a supervisory or coordination role.
- Previous experience using Microsoft Dynamics 365 (D365).
Why Choose Us
We offer a competitive starting salary with an opportunity to advance, which will be dependent on competency starting level. What you receive from Proserv as your employer is so much more than just a salary; our Total Reward package includes cover for:
- Private Medical
- Life Assurance
- Income Protection
- Personal Accident
- Up to 7.5% contribution to Pension
As well as these funded benefits, Proserv offer an arrangement of voluntary benefits through salary sacrifice which produce savings on tax and national insurance; some of these include:
- Dental Insurance
- Gym Flex
- Purchasing or selling additional annual leave
- Technology products
- Critical Illness cover
- Additional cover for your family.
Rental Coordinator - Instrument & Calibration employer: Proserv
Proserv is an exceptional employer that prioritises employee growth and well-being, offering a competitive salary alongside a comprehensive Total Reward package that includes private medical cover, life assurance, and generous pension contributions. Our collaborative work culture fosters innovation and excellence, empowering Rental Coordinators to take ownership of their roles while supporting continuous improvement and customer satisfaction in the energy sector. With a commitment to mentorship and professional development, Proserv provides a dynamic environment where your contributions directly impact the success of our I&C rental operations.
StudySmarter Expert Advice🤫
We think this is how you could land Rental Coordinator - Instrument & Calibration
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching Proserv and understanding our FRESH values. Show us how your skills align with our mission and how you can contribute to our team. We love candidates who come in with thoughtful questions and a genuine interest in what we do!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your experiences and how they relate to the Rental Coordinator role. We want to see your personality shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at Proserv. Let’s make it happen!
We think you need these skills to ace Rental Coordinator - Instrument & Calibration
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're genuinely excited about the opportunity to be a Rental Coordinator and how you can contribute to our team.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with our needs, so don’t hold back on showcasing your expertise in I&C or rental environments!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on communicating your qualifications effectively. This will help us understand your fit for the role quickly.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Proserv
✨Know Your Stuff
Make sure you brush up on your knowledge of pressure testing and flushing equipment. Familiarise yourself with the I&C rental environment, as this will show that you're not just interested in the role but also understand the technical aspects that come with it.
✨Show Off Your Interpersonal Skills
Since the role involves liaising with customers and internal teams, be ready to demonstrate your strong interpersonal skills. Think of examples where you've successfully resolved issues or improved customer satisfaction in previous roles.
✨Be Proactive and Results-Driven
Proserv values a proactive approach, so come prepared with examples of how you've taken ownership of projects or tasks in the past. Highlight any instances where your actions led to measurable results or improvements.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s operations and future goals. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values, especially around operational excellence and continuous improvement.
