At a Glance
- Tasks: Support operational teams with admin, coordination, and logistics for smooth daily activities.
- Company: Join Proserv, a global leader in controls technology with over 60 years of innovation.
- Benefits: Competitive salary, private medical cover, life assurance, and pension contributions.
- Other info: Opportunities for professional growth and a culture driven by FRESH values.
- Why this job: Be part of a dynamic team that values creativity and top-quality service in the energy sector.
- Qualifications: Strong organisational skills, attention to detail, and proficiency in Microsoft Office required.
The predicted salary is between 25000 - 30000 £ per year.
About Us
Proserv is a global controls technology company with a heritage stretching back more than 60 years. We provide industry‑leading solutions to improve the reliability, optimise the performance and extend the life of critical infrastructure across the energy sector. Our team not only has the talent and technological expertise to deliver these transformative goals, but day‑to‑day, we hold to a clear set of FRESH Proserv values that underpins everything we do around the world.
What You Need To Know
We are recruiting an Operations Assistant to support our operational teams in delivering efficient, compliant and timely services. Working within the Operations function, the successful candidate will provide administrative, coordination and logistical support to enable smooth day‑to‑day activity and to help meet quality, safety and schedule requirements.
What We Are Looking For
Some of the Key Accountabilities:
- Handle incoming calls and manage reception enquiries.
- Raise purchase requisitions and obtain supplier quotes.
- Support invoicing and ensure accuracy against purchase orders.
- Maintain accurate records and filing systems.
- Prepare and issue customer quotations (D365).
- Process customer orders in line with company procedures.
- Convert quotes to sales orders and coordinate documentation.
- Liaise with teams to meet delivery schedules.
- Raise customer invoices and update sales records.
- Arrange domestic and international shipments.
- Prepare export documentation and manage logistics providers.
- Maintain logistics records and systems.
Essential
- Experience working in a fast‑paced, multi‑disciplinary environment.
- Strong organisational skills with high attention to detail.
- Ability to adapt to changing priorities and workloads.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office and relevant systems/tools.
Desirable
- Experience in service delivery, customer service, or project coordination.
- Knowledge of customs documentation, HS codes, and Incoterms.
Why Choose Us
At Proserv, we are guided by our core FRESH values, which shape our culture and drive our success. Be a part of a global company that values innovation, technology, and continuous learning where you will have opportunities for professional development and growth within the energy sector.
We offer a competitive starting salary with an opportunity to advance, which will be dependent on competency starting level. What you receive from Proserv as your employer is so much more than just a salary – our Total Reward package includes free cover for:
- Private Medical
- Life Assurance
- Income Protection
- Personal Accident
- Up to 7.5% contribution to Pension
As well as these funded benefits, Proserv offer an arrangement of voluntary benefits through salary sacrifice which produce savings on tax and national insurance. Some of these include:
- Dental Insurance
- Gym Flex
- Purchasing or selling additional annual leave
- Technology products
- Critical Illness cover
- Additional cover for your family
Operations Assistant employer: Proserv
Proserv is an exceptional employer that fosters a culture of innovation and continuous learning, making it an ideal place for an Operations Assistant to thrive. With a commitment to employee growth, competitive salaries, and a comprehensive Total Reward package that includes private medical cover and pension contributions, Proserv ensures that its team members are well-supported both personally and professionally. Located in the dynamic energy sector, employees benefit from a collaborative environment that values their contributions and encourages them to excel.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Assistant
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Proserv and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Proserv!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Proserv keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations Assistant
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Proserv:This is your chance to really connect with the team at Proserv. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Proserv
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Proserv.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Proserv that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Proserv. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
