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- Tasks: Lead global B2B accounts and oversee complex content production.
- Company: Prose on Pixels, a creative content agency tackling modern marketing challenges.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Join a collaborative team focused on growth and excellence.
- Why this job: Make a real impact by driving innovative content strategies for top-tier clients.
- Qualifications: 5-7+ years in client services with strong content production experience.
The predicted salary is between 60000 - 80000 £ per year.
Prose on Pixels is a global creative content agency built to address today’s marketing challenges and deliver meaningful content for the future. Through our Audience-First production model, we create, scale and personalise content that captivates audiences and drives measurable business outcomes. By fusing creativity with performance, we deliver harder-working, more sustainable content - reducing waste and maximising ROI.
We are seeking a Senior Account Director to lead a high-value, global B2B account with a strong focus on complex, large-scale content production. This is a senior client leadership role requiring a balance of strategic thinking, operational rigour, and deep production expertise. You will act as the primary client lead while overseeing the end-to-end delivery of multi-market campaigns and always-on production workstreams. A key aspect of the role is close collaboration with external strategic and marketing partners, requiring strong stakeholder management, alignment, and the ability to operate effectively within a multi-agency ecosystem. Success in this role will depend on your ability to drive production excellence, maintain commercial performance, and deliver a seamless, high-quality client experience.
Mission & Key Responsibilities
- Client Leadership & Strategy
- Act as the senior client lead, owning relationships with key stakeholders and ensuring long-term satisfaction, retention, and growth
- Lead regular client engagements (WIPs, governance, QBRs), providing clear, value-led B2B guidance
- Deliver strategic counsel grounded in business objectives, audience understanding, and performance outcomes
- Identify and drive account growth opportunities across services and markets
- Production & Delivery Excellence
- Oversee the end-to-end delivery of complex, multi-market campaigns and high-volume content production
- Ensure all workstreams (BAU, campaigns, templated/self-serve production) are delivered efficiently and to a high standard
- Champion production best practices, scalability, and operational excellence
- Act as the escalation point for complex delivery challenges, resolving issues proactively
- Collaboration & Partner Management
- Work closely with internal agency partners and client teams to ensure alignment across strategy, creative, production and execution
- Navigate multi-agency environments with clarity and confidence, ensuring joined-up delivery
- Commercial & Operational Management
- Own forecasting, budgeting, and resource planning across the account
- Track and manage account performance against revenue and profitability targets
- Ensure financial accuracy, timely reporting, and compliance with agency processes
- Team Leadership
- Lead, mentor, and develop a high-performing account team
- Foster a culture of accountability, collaboration, and continuous improvement
- Innovation & Process Improvement
- Identify opportunities to improve ways of working, scalability, and efficiency
- Drive adoption of tools and technologies (including AI-enabled platforms) to enhance delivery, reporting, and client insight
Skills & Experience Required
- 5-7+ years’ experience in client services within a B2B creative, content, or production environment
- Proven experience leading senior client relationships and complex, multi-market accounts
- Strong background in content production and delivery (essential)
- Experience operating within multi-agency or partner-led environments
- Demonstrated ability to manage large-scale, high-volume content programmes
- Strong commercial acumen, including forecasting and P&L management
- Excellent problem-solving and decision-making skills
- Experience managing and developing teams
- Confident presenter with experience engaging senior stakeholders
- Proficiency in project management tools and Microsoft Office (particularly Excel)
Measuring Success
- Client satisfaction, retention, and account growth
- Delivery performance (timelines, quality, scalability)
- Commercial performance (revenue, profitability vs forecast)
- Accuracy of financial and resource planning
- Team engagement, development, and stability
Key Competencies
- Strong communication and stakeholder management
- High attention to detail and organisational skills
- Commercial awareness
- Collaborative mindset
- Proactive, solutions-oriented approach
- Confidence operating in complex, fast-paced environments
Senior Account Director in London employer: Prose On Pixels
Contact Detail:
Prose On Pixels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Director in London
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks on LinkedIn or at events. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its recent projects. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute.
✨Tip Number 3
Practice your pitch! You need to be able to articulate your experience and how it aligns with their needs. Keep it concise, engaging, and relevant to the Senior Account Director role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Senior Account Director in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Account Director role. Highlight your experience in client services and content production, and show how your skills align with our mission at Prose on Pixels.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve driven account growth or improved delivery processes in previous roles. We love seeing measurable outcomes that demonstrate your impact!
Be Authentic: Let your personality shine through in your application. We’re looking for someone who can lead with confidence and collaborate effectively, so don’t be afraid to show us who you are and what makes you unique.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Prose on Pixels!
How to prepare for a job interview at Prose On Pixels
✨Know Your Audience
Before the interview, take some time to research Prose on Pixels and their Audience-First production model. Understand their approach to content creation and how they measure success. This will help you tailor your responses to show that you’re aligned with their values and objectives.
✨Showcase Your Experience
Be ready to discuss your previous roles in client services, especially any experience leading complex, multi-market accounts. Prepare specific examples that highlight your strategic thinking, operational rigour, and production expertise. Use metrics to demonstrate your impact on client satisfaction and account growth.
✨Prepare for Stakeholder Management Questions
Given the importance of stakeholder management in this role, think about times when you've successfully navigated multi-agency environments. Be prepared to share how you’ve built relationships, resolved conflicts, and ensured alignment across teams. This will showcase your collaborative mindset and communication skills.
✨Demonstrate Problem-Solving Skills
Expect questions that assess your problem-solving abilities, especially regarding delivery challenges. Prepare to discuss specific instances where you identified issues proactively and implemented solutions that improved efficiency or quality. This will highlight your proactive, solutions-oriented approach.