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- Tasks: Lead and manage high-performing teams in delivering impactful Private Equity projects.
- Company: proSapient, a leader in knowledge discovery for private equity firms.
- Benefits: Flexible remote work, health insurance, generous leave, and wellness support.
- Why this job: Make a real impact by shaping client strategies and leading talented teams.
- Qualifications: Experience in client-driven environments and strong leadership skills required.
- Other info: Join a diverse and inclusive workplace with excellent career growth opportunities.
The predicted salary is between 60000 - 80000 £ per year.
Every day, somewhere in the world, important decisions are made. Whether it is a private equity company deciding to invest millions into a business or a large corporation implementing a new strategic direction, these decisions impact employees, customers, and other stakeholders. Consulting and private equity firms come to proSapient when they need to discover knowledge to help them make great decisions and succeed in their goals. It is our mission to support them in their discovery of knowledge.
We help our clients find industry experts who can provide their knowledge via interview or survey; we curate this knowledge in a market-leading software platform; and we help clients surface knowledge they already have through expansive knowledge management. We are hiring a Client Services Manager to help scale our Private Equity business at proSapient. This is a hands-on leadership role for someone who thrives in high-pace, high-expectation environments and wants real ownership: of people, of clients, and of outcomes.
You will build and lead a high-performing team, partner closely with senior PE clients, and help define how proSapient scales its Private Equity offering through consistently high-quality, insight-led projects. You will sit at the intersection of people leadership, client strategy, and commercial performance, reflecting proSapient's values while helping define what excellence looks like in our Private Equity offering.
Key duties in this role will include:
- Project Management: Oversee the delivery of multiple, fast-moving Private Equity projects, ensuring quality, speed, and consistency. Coach and support Project Leads through complex, niche, or time-sensitive briefs. Use performance data to spot delivery issues early and continuously improve how work gets done. Maintain high standards across compliance, process, and client experience.
- Client Management: Act as a senior point of contact for PE clients, from deal teams through to senior partners. Build trusted, long-term relationships by understanding investment strategies and portfolio needs. Identify opportunities to grow accounts, expand into new funds or regions, and deepen existing partnerships. Work closely with commercial and delivery teams to turn client insight into action.
- People Management: Lead, coach, and develop a team of client services professionals (from Associate to Team Lead). Create an inclusive, high-performance culture with clear expectations and regular feedback. Plan team capacity and resourcing to meet demand without compromising quality. Support career development and progression as the PE team continues to scale.
Requirements:
- Background in Expert Networking or a similar client-driven business.
- Proven experience operating in high-pressure, high-pace, target-focused environments.
- Strong people leadership experience, with a history of building and leading high-performing teams.
- Experience owning client relationships and successfully expanding client accounts.
Benefits:
- Tenure Gifts - Vouchers, extra holiday and sabbaticals for each year of employment.
- Health insurance through Vitality.
- Enjoy the flexibility of working remotely for up to 20 days each year, allowing you to tailor your work environment to your needs and embrace a change of scenery.
- Employee Assistance Programme - Access to a health and wellbeing service that offers personalised advice and support from specialist teams.
- Enhanced Maternity & Paternity pay.
- Annual Leave - 25 days + bank holidays which includes a week's closure over the Christmas period to fully reset.
- MyMindPal app - Online support for mental fitness that helps people to stress less and enjoy life more.
- Corporate Events - From quarterly gatherings to our annual winter & Summer parties, we love to celebrate, collaborate and have fun together!
We are committed to building an inclusive workplace - did you know that marginalised groups are less likely to apply to jobs unless they meet every requirement listed? If you are interested in the above role, but don’t necessarily tick every box, we encourage you to apply anyway - this role could still be a great match!
Manager, Client Services (Private Equity) employer: proSapient
Contact Detail:
proSapient Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, Client Services (Private Equity)
✨Tip Number 1
Network like a pro! Reach out to people in the private equity space, especially those who work at proSapient. A friendly chat can open doors and give you insights that might just set you apart from the crowd.
✨Tip Number 2
Prepare for the interview by understanding our mission and values. Show us how your experience aligns with what we do at proSapient. Tailor your examples to highlight your leadership and client management skills – we love a good story!
✨Tip Number 3
Don’t just focus on your past roles; think about how you can contribute to our future. Bring ideas to the table during interviews about how you’d scale our Private Equity offering. We’re looking for innovative thinkers!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in being part of the proSapient team.
We think you need these skills to ace Manager, Client Services (Private Equity)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences that align with the Client Services Manager role. Highlight your background in client-driven businesses and any relevant project management experience to catch our eye!
Showcase Your Leadership Skills: We’re looking for someone who can lead a high-performing team, so don’t hold back! Share examples of how you’ve successfully managed teams, coached individuals, and fostered a positive work culture in your previous roles.
Demonstrate Client Management Experience: Since this role involves building long-term relationships with clients, it’s crucial to illustrate your experience in managing client accounts. Talk about how you've identified growth opportunities and deepened partnerships in past positions.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets into the right hands!
How to prepare for a job interview at proSapient
✨Know Your Client Services Inside Out
Before the interview, dive deep into understanding the client services landscape, especially in private equity. Familiarise yourself with proSapient's approach to client management and how they support decision-making processes. This knowledge will help you demonstrate your alignment with their mission and show that you're ready to hit the ground running.
✨Showcase Your Leadership Style
As a potential Manager, it's crucial to convey your leadership philosophy. Prepare examples of how you've built high-performing teams and fostered an inclusive culture. Be ready to discuss specific strategies you've used to coach and develop team members, as this role heavily focuses on people management.
✨Demonstrate Project Management Prowess
Since overseeing multiple fast-moving projects is key, come prepared with examples of how you've successfully managed similar situations. Highlight your ability to maintain quality and speed while navigating complex briefs. Discuss any performance data you've used to improve project delivery, as this will resonate well with the interviewers.
✨Build Rapport with Real Examples
During the interview, focus on building a connection with your interviewers by sharing relevant experiences. Talk about how you've developed long-term relationships with clients and expanded accounts. Use specific anecdotes to illustrate your understanding of investment strategies and how you've turned client insights into actionable results.