At a Glance
- Tasks: Lead and manage high-impact Private Equity projects while building strong client relationships.
- Company: proSapient, a dynamic consulting firm focused on knowledge discovery.
- Benefits: Generous annual leave, health insurance, remote work options, and career development support.
- Other info: Inclusive workplace culture with exciting corporate events and opportunities for personal growth.
- Why this job: Join a fast-paced environment where you can make a real impact and grow your leadership skills.
- Qualifications: Experience in client-driven roles and proven people leadership skills.
The predicted salary is between 60000 - 80000 £ per year.
Every day, somewhere in the world, important decisions are made. Whether it is a private equity company deciding to invest millions into a business or a large corporation implementing a new strategic direction, these decisions impact employees, customers, and other stakeholders. Consulting and private equity firms come to proSapient when they need to discover knowledge to help them make great decisions and succeed in their goals. It is our mission to support them in their discovery of knowledge.
We help our clients find industry experts who can provide their knowledge via interview or survey; we curate this knowledge in a market-leading software platform; and we help clients surface knowledge they already have through expansive knowledge management.
We’re hiring a Client Services Manager to help scale our Private Equity business at proSapient. This is a hands-on leadership role for someone who thrives in high-pace, high-expectation environments and wants real ownership: of people, of clients, and of outcomes. You’ll build and lead a high-performing team, partner closely with senior PE clients, and help define how proSapient scales its Private Equity offering through consistently high-quality, insight-led projects. You’ll sit at the intersection of people leadership, client strategy, and commercial performance, reflecting proSapient’s values while helping define what excellence looks like in our Private Equity offering.
Key duties in this role will include:
- Project Management: Oversee the delivery of multiple, fast-moving Private Equity projects, ensuring quality, speed, and consistency. Coach and support Project Leads through complex, niche, or time-sensitive briefs. Use performance data to spot delivery issues early and continuously improve how work gets done. Maintain high standards across compliance, process, and client experience.
- Client Management: Act as a senior point of contact for PE clients, from deal teams through to senior partners. Build trusted, long-term relationships by understanding investment strategies and portfolio needs. Identify opportunities to grow accounts, expand into new funds or regions, and deepen existing partnerships. Work closely with commercial and delivery teams to turn client insight into action.
- People Management: Lead, coach, and develop a team of client services professionals (from Associate to Team Lead). Create an inclusive, high-performance culture with clear expectations and regular feedback. Plan team capacity and resourcing to meet demand without compromising quality. Support career development and progression as the PE team continues to scale.
Requirements
Key previous experience needed for this role includes:
- Background in Expert Networking or a similar client-driven business.
- Proven experience operating in high-pressure, high-pace, target-focused environments.
- Strong people leadership experience, with a history of building and leading high-performing teams.
- Experience owning client relationships and successfully expanding client accounts.
Benefits
- Tenure Gifts - Vouchers, extra holiday and sabbaticals for each year of employment.
- Health insurance through Vitality.
- Enjoy the flexibility of working remotely for up to 20 days each year, allowing you to tailor your work environment to your needs and embrace a change of scenery.
- Employee Assistance Programme - Access to a health and wellbeing service that offers personalised advice and support from specialist teams.
- Enhanced Maternity & Paternity pay.
- Annual Leave - 25 days + bank holidays which includes a week's closure over the Christmas period to fully reset.
- MyMindPal app - Online support for mental fitness that helps people to stress less and enjoy life more.
- Corporate Events - From quarterly gatherings to our annual winter & Summer parties, we love to celebrate, collaborate and have fun together!
We are committed to building an inclusive workplace – did you know that marginalized groups are less likely to apply to jobs unless they meet every requirement listed? If you are interested in the above role, but don’t necessarily tick every box, we encourage you to apply anyway – this role could still be a great match!
Manager, Client Services (Private Equity) in London employer: Prosapient
ProSapient is an exceptional employer that fosters a dynamic and inclusive work culture, offering generous benefits such as uncapped commission, hybrid working options, and multiple career growth paths tailored to individual aspirations. With a focus on collaboration and innovation, employees are encouraged to thrive in a fast-paced environment while enjoying team outings and social events that strengthen workplace relationships. Located in vibrant cities like London, ProSapient provides a unique opportunity for entry-level professionals to engage with industry experts and develop valuable skills in a supportive setting.
StudySmarter Expert Advice🤫
We think this is how you could land Manager, Client Services (Private Equity) in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Manager, Client Services (Private Equity) at Prosapient!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Prosapient or be willing to refer you for that Manager, Client Services (Private Equity) position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Prosapient who’s on the lookout for their next Manager, Client Services (Private Equity) star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Manager, Client Services (Private Equity) role at Prosapient!
We think you need these skills to ace Manager, Client Services (Private Equity) in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Prosapient. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Prosapient
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Prosapient. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
