Prosana is seeking a Client Success lead to own the end-to-end client journey from onboarding through renewal and referrals, operating remotely on UK hours. You will take over day-to-day client communications from the CEO and run the Slack hub for 80–100 past clients, while building the systems needed to support growing relationships.
This full-time role requires startup experience, CRM and project-management skills, and a capability to drive retention and revenue through upsells as the business
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Remote Client Success Leader - Build & Scale employer: Prosana
At Prosana, we pride ourselves on being an exceptional employer that fosters a dynamic and supportive work culture. Our in-office Growth Operator role offers hands-on training in e-commerce marketing, providing you with invaluable skills and growth opportunities in a collaborative environment. Located in the UK, we encourage innovation and personal development, ensuring that every team member can contribute meaningfully to our success while enjoying a rewarding career path.
