At a Glance
- Tasks: Manage customer inquiries and support daily admin tasks in a friendly team.
- Company: Join a market-leading Group PLC in the construction industry with a close-knit team.
- Benefits: Earn up to £30,000 with a corporate benefits package and early Friday finishes.
- Why this job: Enjoy a stable role focused on service without the pressure of hard sales.
- Qualifications: Strong admin skills and a passion for customer service are essential.
- Other info: Work in a supportive environment with just 4 team members.
The predicted salary is between 24000 - 30000 £ per year.
Location: Inverness Central (Near B&Q)
Hours: Monday-Thursday 7:30am-4:30pm | Friday finish at 4:00pm
Salary: Up to £30,000 + Corporate Benefits Package
Are you organised, customer-focused, and looking for a stable role in the construction trade industry without the pressure of hard sales? We are working with a market-leading Group PLC business that offers the security of a large organisation with the friendly, close-knit feel of a small depot team. This site operates with just 4 staff members, creating a supportive and collaborative working environment.
The Role:
- As a Sales Administrator / Trade Counter Support, you’ll be the first point of contact for customers both on the phone and at the trade counter while keeping the day-to-day admin running smoothly.
- Your key responsibilities will include:
- Managing and processing invoices
- Accurate data entry using the company’s bespoke systems
- Serving customers at the trade counter (casual, low footfall, no rush environment)
- Handling inbound customer calls and enquiries
- Touching base with existing customers to maintain strong relationships
- Supporting depot operations in a small, efficient team
This is NOT a hard sales role - it’s about service, organisation, and support.
About the Business:
- A Group PLC / Market Leader in the construction and building materials sector
- Operates with a small depot team of 4 people
- Supplies a wide range of building materials
- Runs a local depot with one delivery lorry
- Offers a corporate benefits package with the warmth of a family-style workplace
What We’re Looking For:
- Strong admin and data entry skills
- Confident on the phone and with face-to-face customer service
- Comfortable working with systems and learning bespoke software
- Organised, reliable, and a good team player
- Experience in construction, trade, or merchant environments is a plus but not essential
What’s On Offer:
- Up to £30,000 salary
- Corporate benefits package
- Stable, long-term role
- Supportive team of 4
- Early Friday finish
Sales Administrator employer: Prorec Limited
Contact Detail:
Prorec Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent projects. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about supporting customers, think of examples from your past experiences where you've gone above and beyond to help someone. Be ready to share these stories during your chat.
✨Tip Number 3
Dress the part! Even if it’s a casual environment, looking smart can make a great first impression. It shows you respect the opportunity and are serious about joining their friendly team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your admin and customer service skills. We want to see how organised and reliable you are, so don’t be shy about showcasing your experience in these areas!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Tell us why you’re interested in the Sales Administrator role and how your skills align with our friendly, supportive team environment. Keep it casual but professional!
Showcase Relevant Experience: If you’ve got any experience in construction or trade environments, make sure to mention it! Even if it’s not essential, it can give you an edge. We love seeing how you can bring value to our small team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Prorec Limited
✨Know Your Role Inside Out
Before the interview, make sure you understand the Sales Administrator position thoroughly. Familiarise yourself with the key responsibilities like managing invoices and customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since this role requires strong admin skills, be ready to discuss your organisational methods. Bring examples of how you've managed data entry or handled multiple tasks efficiently in previous jobs. This will demonstrate your ability to keep things running smoothly.
✨Prepare for Customer Interaction Scenarios
As you'll be the first point of contact for customers, think about how you'd handle various customer scenarios. Prepare a couple of examples where you've provided excellent customer service, whether on the phone or face-to-face. This will highlight your customer-focused approach.
✨Emphasise Teamwork and Collaboration
With a small team of just four, it's crucial to show that you're a good team player. Share experiences where you've worked closely with others to achieve a common goal. This will reassure them that you can fit into their friendly, close-knit environment.