Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional service and resolve customer queries for wireless device warranties.
- Company: Join Assurant, a trusted global service provider with a rich history.
- Benefits: Earn $14.69 to $22.76 per hour, plus medical benefits from day one.
- Why this job: Make a real difference by helping diverse customers every day.
- Qualifications: High school diploma or GED, with strong communication and problem-solving skills.
- Other info: Enjoy tuition reimbursement, competitive paid time off, and incentives for night shifts.
The predicted salary is between 11 - 17 £ per hour.
Explore Opportunities: Remote Customer Service Careers
Assurant, a renowned global service provider, has advertised a Remote Customer Service position. If you’re passionate about delivering exceptional service, this role could be an ideal match. Embedded in this rewarding career, Remote Customer Service Representatives serve as the primary point of contact for clients who have purchased wireless device warranties, resolving a variety of queries with proficiency.
Applicants should bring a high school diploma or GED, coupled with exemplary communication skills in both verbal and written forms. Attention to detail, multitasking abilities, and creative problem‑solving rounded out with an enthusiastic approach are crucial for this role. The compensation offered ranges from $14.69 to $22.76 per hour, with medical benefits from day one.
Key Responsibilities:- Enhancing the Customer Experience, which should exceed expectations consistently.
- Listening, resolving, and ensuring quality service while showing empathy and enthusiasm in every call.
- Passion for helping and connecting with diverse individuals.
- Enjoy tackling challenges and thinking innovatively.
- Prosper in dynamic, fast‑paced work environments.
- The variety – interact with different customers daily.
- An opportunity to showcase your problem‑solving prowess.
- Immediate medical benefits from the start.
- Potential $200-$300 monthly incentives.
- Tuition reimbursement after six months, up to $5000 annually.
- Competitive paid time off.
- Additional pay for night and weekend shifts.
- Provide outstanding service to customers with extended warranty contracts.
- Empathize and resolve a diverse range of customer issues.
- Adapt to unique customer challenges, proactively assisting whenever possible.
- Engage in robust training programs to master business systems and customer service skills.
- Assurant, Inc. specializes in safeguarding what people value most.
- Our history dates back to 1892, underlining our reliability and experience.
- A Fortune 300 firm, we employ approximately 15,000 associates across 16 countries.
- We offer specialized protection products and related services to mitigate risk.
- Exceptional attention to detail.
- Love for customer interaction and ability to impress on every call.
- Outstanding verbal, written, and listening skills.
- Strong motivation to resolve customer issues effectively.
- Adaptability in fast‑paced settings.
- Innovative problem‑solving skills and multitasking capabilities with technology.
- Eligibility requirements include a high school diploma or GED.
This position offers compensation between $14.69 – $22.76. The range reflects various factors like experience, background, and location, allowing room for salary progression within the role.
Remote Customer Service Rep employer: Proprofit Worldwide LTD
Contact Detail:
Proprofit Worldwide LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Customer Service Rep
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Assurant. Understand their values and what they stand for. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident when handling real customer queries and demonstrate your problem-solving skills during the interview.
✨Tip Number 3
Show off your communication skills! During the interview, make sure to articulate your thoughts clearly and listen actively. Remember, as a Remote Customer Service Rep, your ability to connect with customers is key, so let your enthusiasm shine through!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team.
We think you need these skills to ace Remote Customer Service Rep
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about connecting with customers, make sure your written application highlights your communication prowess. Use clear and concise language, and don’t shy away from showcasing your enthusiasm for helping others!
Tailor Your Application: Take a moment to customise your application for the Remote Customer Service Rep position. Mention specific experiences that demonstrate your attention to detail and problem-solving skills, as these are key traits we’re looking for.
Be Yourself: We want to see your personality shine through in your application! Don’t just list qualifications; share stories or examples that reflect your passion for customer service and your ability to tackle challenges creatively.
Apply Through Our Website: For the best chance of landing an interview, make sure you apply directly through our website. It’s the easiest way for us to review your application and get you one step closer to joining our team!
How to prepare for a job interview at Proprofit Worldwide LTD
✨Know Your Stuff
Before the interview, make sure you understand Assurant's services and values. Familiarise yourself with their customer service approach and think about how your skills align with their mission to deliver exceptional service.
✨Showcase Your Communication Skills
Since this role heavily relies on communication, practice articulating your thoughts clearly. Prepare examples of how you've effectively resolved customer issues in the past, highlighting your verbal and written skills.
✨Demonstrate Empathy and Enthusiasm
During the interview, convey your passion for helping others. Share stories that showcase your ability to empathise with customers and your enthusiasm for tackling challenges, as these traits are crucial for a Remote Customer Service Rep.
✨Prepare for Problem-Solving Scenarios
Expect to face hypothetical customer scenarios during the interview. Think through your problem-solving process and be ready to discuss how you would handle various customer queries, demonstrating your innovative thinking and adaptability.
