At a Glance
- Tasks: Support client accounts and manage quotes, orders, and product information.
- Company: Join a forward-thinking IT company transforming technology management.
- Benefits: Enjoy hybrid work, gym access, discounts, and a pension scheme.
- Other info: Work in stunning city centre offices with great facilities.
- Why this job: Be part of a fast-growing team with real progression opportunities in a collaborative culture.
- Qualifications: Previous admin experience and strong digital skills are essential.
The predicted salary is between 22000 - 26000 £ per year.
Our client is a well-established UK manufacturer based in Great Barr, with over 100 years of engineering expertise and an excellent reputation within the industry. With a £5m annual turnover, a loyal and long-standing workforce, and customers worldwide, they are now looking to strengthen their team with a Sales Administrator.
Salary is up to £27,500 depending on experience and benefits include:
- 33 days holiday including Bank Holidays
- Clear opportunity for development and progression
- Free on-site car parking
- Location: Office-based, 5 days per week
This role is in the sales department. You will handle incoming sales enquiries from our customers and build close relationships with them in dealing with sales enquiries, producing accurate and competitive quotes and being able to provide solutions to meet their needs and applications.
As the Sales Administrator, you will:
- Handle customer enquiries via phone and email
- Prepare accurate quotations and follow up to secure orders
- Manage orders from enquiry through to completion, ensuring proactive communication on progress or delays
- Provide customers with clear information on stock, availability, pricing, and product suitability
- Liaise with suppliers for products outside in-house manufacturing
- Accurately enter all enquiries, quotes, and orders into the system and ensure daily follow-up
- Monitor and share market trends and competitor activity
- Adhere to established company procedures, sales strategies, and quality standards
As the Sales Administrator, you will have:
- Previous experience working within a similar position.
- Experienced working within a fast-paced environment, either within manufacturing, distribution, reseller or any other similar industry.
- Strong communicator with excellent telephone skills.
- IT literate, with solid knowledge of MS Office (Excel & Outlook essential).
- Experience with Zoho software is an advantage, however, this is not essential.
- Flexible, reliable, and driven with a strong work ethic.
- Positive, professional, and adaptable, with a willingness to learn and embrace change.
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Sales Administrator in Birmingham employer: Proprec
As a leading employer in the customer service sector, we pride ourselves on fostering a collaborative and dynamic work environment where every team member is valued. With competitive salaries and opportunities for professional development, our employees enjoy a supportive culture that encourages growth and innovation, making it an ideal place for those looking to make a meaningful impact in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in Birmingham
✨Tip Number 1
Familiarise yourself with the company's digital platform and CRM tools. Understanding how they operate will not only help you in the role but also show your enthusiasm and readiness to contribute from day one.
✨Tip Number 2
Network with current employees on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client queries or supported teams in previous roles. This will demonstrate your problem-solving skills and customer-first mindset.
✨Tip Number 4
Showcase your organisational skills by preparing a mock schedule or plan for managing multiple client accounts. This practical demonstration can set you apart as a detail-oriented candidate.
We think you need these skills to ace Sales Administrator in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant administration experience and digital skills, particularly with CRM and ERP systems. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter:Write a cover letter that showcases your customer-first mindset and problem-solving abilities. Mention specific examples of how you've successfully supported clients or worked cross-functionally in previous roles.
Highlight Your Communication Skills:In both your CV and cover letter, emphasise your excellent communication skills. Provide examples of how you've effectively communicated with clients or team members to resolve issues or improve processes.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Sales Administrator role.
How to prepare for a job interview at Proprec
✨Showcase Your Digital Skills
Since the role requires strong digital skills, be prepared to discuss your experience with CRM, ERP, and Microsoft Office. Highlight specific examples of how you've used these tools to improve efficiency or solve problems in previous roles.
✨Demonstrate Your Customer-First Mindset
As a Sales Administrator, you'll be the key point of contact for client queries. Share examples of how you've successfully handled customer issues in the past, focusing on your communication skills and ability to prioritise client needs.
✨Emphasise Your Organisational Skills
The job requires being detail-oriented and organised. Prepare to discuss how you manage multiple tasks, keep track of important information, and ensure accuracy in your work. Consider mentioning any tools or methods you use to stay organised.
✨Prepare for Cross-Functional Collaboration
You'll be working with various internal teams, so it's essential to demonstrate your ability to build relationships. Think of examples where you've successfully collaborated with others to achieve a common goal, and be ready to discuss how you approach teamwork.
