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- Tasks: Be the go-to person for residents and ensure a top-notch living experience.
- Company: Join a luxury residential building in Maidenhead that's growing fast!
- Benefits: Enjoy 25 days holiday, private medical insurance, and a competitive salary.
- Why this job: Great chance to develop your skills in a vibrant community-focused environment.
- Qualifications: Customer service experience and team leadership skills are a plus.
- Other info: ARLA qualification is desirable but not essential; apply now!
Assistant Accommodation Manager We are seeking an experienced Assistant Manager to work in a luxury residential building in Maidenhead. This is a full-time 40hr weekly position. *Will include working some Saturdays on a rota. What's in it for you as an Assistant Accommodation Manager? Opportunity to work in a luxury building. Great work location close to transport links. An opportunity to join a well-established business at an exciting period of growth. Competitive salary. 25 days holiday plus 8 bank holidays. Private medical insurance. Season ticket loan. and much more! Responsibilities as an Assistant Accommodation Manager: Act as the main contact for residents, visitors, colleagues, couriers, and contractors. Make sure residents and potential residents have a great experience from their first inquiry to moving in. Deputise for the Building Manager in their absence. Manage the on-site team, coaching and mentoring to help others to achieve their full potential. Lead daily team meetings. Induct new starters. Perform viewings for prospective residents. Complete inventory checks before check-ins and after check-outs. Oversee compliance and make sure the building covers H&S regulations. Inspect occupied and vacant properties to ensure they are in excellent condition, and report any issues. Manage the residents’ move out process. Attend resident events and help with the planning of these events. Help to create a vibrant and welcoming community within the building, offering exceptional customer service at all times. Assist team members with ad hoc duties as and when required. Skills required as an Assistant Accommodation Manager: Ideally ARLA qualified (desirable but not essential) Exceptional customer service skills with a passion for building long-term working relationships. Experience in team leadership Resilient, able to work under pressure. Proactive and able to use your own initiative. We are keen to speak to candidates with previous experience in the following industries: hotels and hospitality, student accommodation, residential buildings, retirement villages, serviced offices, etc This Assistant Accommodation Manager role is a fantastic opportunity to work for an organisation that will support your growth and develop your skill set. If this sounds like the role for you then apply today with a copy of your CV. INDHS
Assistant Accommodation Manager employer: PropRec
Contact Detail:
PropRec Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Accommodation Manager
✨Tip Number 1
Familiarize yourself with the luxury residential market in Maidenhead. Understanding the local area, amenities, and what residents expect from a high-end accommodation can give you an edge during interviews.
✨Tip Number 2
Highlight your customer service experience, especially in hospitality or residential settings. Be ready to share specific examples of how you've created positive experiences for clients or residents.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Think of instances where you've coached or mentored team members to achieve their goals.
✨Tip Number 4
Show your proactive nature by coming up with ideas on how to enhance community engagement within the building. This could include event planning or initiatives that foster a welcoming atmosphere.
We think you need these skills to ace Assistant Accommodation Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and team leadership. Emphasize any previous roles in hospitality or residential management that align with the responsibilities of an Assistant Accommodation Manager.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing exceptional customer service and your ability to build long-term relationships. Mention specific examples from your past experiences that demonstrate your skills and how they relate to the job.
Highlight Relevant Skills: In your application, clearly outline your skills related to managing teams, handling resident inquiries, and ensuring compliance with health and safety regulations. This will show that you are well-prepared for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at PropRec
✨Showcase Your Customer Service Skills
As an Assistant Accommodation Manager, exceptional customer service is key. Prepare examples of how you've built long-term relationships with residents or clients in previous roles. Highlight your ability to handle inquiries and resolve issues effectively.
✨Demonstrate Team Leadership Experience
Since the role involves managing an on-site team, be ready to discuss your leadership style. Share specific instances where you coached or mentored team members, led meetings, or handled team dynamics to achieve goals.
✨Familiarize Yourself with Health & Safety Regulations
Understanding H&S regulations is crucial for this position. Brush up on relevant compliance standards and be prepared to discuss how you've ensured safety and compliance in past roles, especially in residential or hospitality settings.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in the role, such as managing resident complaints or organizing community events, and how you would address them.
