At a Glance
- Tasks: Manage a luxury residential building and ensure an exceptional experience for residents.
- Company: Join a well-established business experiencing exciting growth in the property sector.
- Benefits: Enjoy competitive salary, private medical insurance, 25 days holiday, and gym discounts.
- Other info: Full-time role with alternative Saturdays; perfect for those passionate about community building.
- Why this job: Be part of a vibrant community and develop your skills in a supportive environment.
- Qualifications: Exceptional customer service skills; previous experience in hospitality or residential management preferred.
The predicted salary is between 36000 - 60000 £ per year.
1 day ago Be among the first 25 applicants
This range is provided by PropRec Search. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
We are seeking an experienced Resident Service Manager to manage a residential development within the Leatherhead area. This is a single-site role working in a new residential building.
This is a full-time 40hr week position.
*Will include working alternative Saturdays*
What's in it for you as a Resident Service Manager?
- Opportunity to work in a brand-new luxury building.
- Great work location close to transport links.
- An opportunity to join a well-established business at an exciting period of growth.
- Discretionary annual bonus
- Private medical insurance.
- Season ticket loan.
- Enhanced 6% employer pension contribution
- Gym and high street discounts
- and much more!
Responsibilities as a Resident Service Manager:
- Act as the main contact for residents, visitors, colleagues, couriers, and contractors.
- Make sure residents and potential residents have a great experience from their first inquiry to moving in.
- Perform viewings for perspective residents, showcasing the space and all the facilities included.
- Increase customer satisfaction on all platforms.
- Complete inventory checks before check-ins and after check-outs.
- Inspect occupied and vacant properties to ensure they are in excellent condition and report any issues.
- Manage the residents’ move out process.
- Attend resident events and help with the planning of these events.
- Help to create a vibrant and welcoming community within the building, offering exceptional customer service at all times.
- Attain set targets regarding occupancy, revenue and pricing
- Assist team members with ad hoc duties as and when required.
Skills required as a Resident Service Manager:
- Ideally ARLA qualified (desirable but not essential)
- Exceptional customer service skills with a passion for building long-term working relationships.
- Excellent communication and interpersonal skills.
- Resilient, able to work under pressure.
- Proactive and able to use your own initiative.
- We are keen to speak to candidates with previous experience in the following industries: hotels and hospitality, residential buildings, serviced offices, and high-end fitness and leisure.
This Resident Service Manager role is a fantastic opportunity to work for an organisation that will support your growth and develop your skill set. If this sounds like the role for you then apply today with a copy of your CV.
Seniority level
-
Seniority level
Associate
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management
Referrals increase your chances of interviewing at PropRec Search by 2x
Sign in to set job alerts for “Resident Manager” roles.
Leatherhead, England, United Kingdom 5 days ago
Guest Services Manager : Luxury 5* Hotel, Berkshire
Lightwater, England, United Kingdom 1 week ago
Leatherhead, England, United Kingdom 13 hours ago
Shepperton, England, United Kingdom 3 hours ago
Hersham, England, United Kingdom 2 weeks ago
Guildford, England, United Kingdom 1 week ago
Oxted, England, United Kingdom 1 week ago
Guildford, England, United Kingdom 2 days ago
Addlestone, England, United Kingdom 2 days ago
East Molesey, England, United Kingdom £40,000.00-£47,000.00 3 hours ago
Redhill, England, United Kingdom 2 weeks ago
Byfleet, England, United Kingdom 1 week ago
Wonersh, England, United Kingdom 2 days ago
Redhill, England, United Kingdom 2 weeks ago
Walton-On-Thames, England, United Kingdom 2 weeks ago
Haslemere, England, United Kingdom 1 day ago
Guildford, England, United Kingdom 3 days ago
Transport Operations Manager - Nights (4 on 4 off)
Dorking, England, United Kingdom 2 weeks ago
Transport Operations Manager - Nights (4 on 4 off)
Diagnostic Laboratory Operations Manager
Addlestone, England, United Kingdom 1 week ago
Leatherhead, England, United Kingdom 4 months ago
Leatherhead, England, United Kingdom 25 minutes ago
Ashford, England, United Kingdom 6 hours ago
Leatherhead, England, United Kingdom £35,000.00-£35,000.00 3 hours ago
Leatherhead, England, United Kingdom 2 days ago
Surrey, England, United Kingdom 1 week ago
Godalming, England, United Kingdom 1 day ago
Godalming, England, United Kingdom 1 day ago
Surrey, England, United Kingdom 2 weeks ago
Dorking, England, United Kingdom 4 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Resident Manager employer: PropRec Search
At PropRec Search, we pride ourselves on being an exceptional employer that values innovation and collaboration in the live event industry. Our hybrid working model promotes a healthy work-life balance, while our commitment to employee development ensures you have ample opportunities for growth and advancement. Join us in a dynamic environment where your expertise in technical project management will be recognised and rewarded, all while working with cutting-edge technology in a vibrant location.
StudySmarter Expert Advice🤫
We think this is how you could land Resident Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like PropRec Search. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to PropRec Search
Don't be shy about reaching out to PropRec Search directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Resident Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about PropRec Search and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at PropRec Search
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
