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- Tasks: Lead delivery and quality in logistics optimisation projects, ensuring high standards and continuous improvement.
- Company: Fast-growing SaaS business focused on logistics optimisation.
- Benefits: Hybrid/remote work, flexible hours, and a chance to shape processes.
- Why this job: Make a real impact in a senior leadership role with strong influence over delivery standards.
- Qualifications: Experience in logistics, people leadership, and a structured, process-driven mindset.
- Other info: Opportunity to work with innovative technology and develop delivery-focused teams.
The predicted salary is between 72000 - 108000 £ per year.
I’m currently working with a fast-growing logistics optimisation SaaS business that is looking to appoint a Head of Delivery & Quality to play a pivotal role in customer delivery and operational excellence. This is a senior leadership position, acting as the right hand to the Director of Projects & Realisation, with accountability for consistent, high-quality delivery across onboarding, projects, and BAU change. The role blends people leadership, delivery governance, quality assurance, and continuous improvement — all underpinned by real-world logistics expertise.
What you’ll be doing:
- Owning day-to-day oversight of customer delivery across a portfolio of logistics optimisation projects (100–5,000 vehicles)
- Acting as the escalation point for delivery, quality, and resourcing challenges
- Defining, enforcing, and improving delivery processes, QA standards, and outputs
- Leading and developing delivery-focused teams (PMs, test, support, data/analysis)
- Applying practical logistics judgement to challenge assumptions and guide decisions
- Driving continuous improvement across onboarding, adoption, and customer value
What we’re looking for:
- Strong background in logistics, transport, or supply chain operations
- Proven people leadership and performance management experience
- A structured, process-driven mindset with a pragmatic, common-sense approach
- Experience working with or alongside SaaS / technology / optimisation solutions
- Confident stakeholder manager, comfortable engaging both internally and with customers
Nice to have:
- Experience with routing, scheduling, or capacity optimisation tools
- Exposure to benchmarking, KPIs, or performance analytics
- Familiarity with structured delivery frameworks or tools (e.g. JIRA)
- Experience supporting international or multi-region teams
Why consider this role?
- Senior, high-impact leadership position
- Strong influence over delivery standards and culture
- Opportunity to shape scalable processes within a growing SaaS environment
- Hybrid / remote working with flexibility
If you’re a logistics-led delivery leader who values quality, structure, and real-world practicality, I’d love to speak with you. Feel free to message me directly or comment below for more details.
Head of Delivery & Quality in London employer: PropRec Search
Contact Detail:
PropRec Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Delivery & Quality in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics and SaaS sectors. A friendly chat can lead to opportunities that aren’t even advertised yet. Don’t be shy; we all love a good catch-up!
✨Tip Number 2
Showcase your expertise! Create a portfolio or a LinkedIn post highlighting your achievements in delivery and quality management. We want to see how you’ve made an impact in previous roles, so let’s make it shine!
✨Tip Number 3
Prepare for those interviews! Research the company’s projects and think about how your experience aligns with their needs. We’re talking specifics here—show them you know your stuff and can hit the ground running!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you in the door!
We think you need these skills to ace Head of Delivery & Quality in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Head of Delivery & Quality. Highlight your logistics expertise and any experience with SaaS or optimisation solutions. We want to see how your background aligns with the job description!
Showcase Leadership Skills: Since this is a senior leadership position, don’t shy away from showcasing your people management experience. Share specific examples of how you've led teams and improved delivery processes in your previous roles. We love a good success story!
Be Process-Driven: Emphasise your structured, process-driven mindset in your application. Talk about how you’ve defined and enforced QA standards or delivery processes in the past. This will show us that you’re the right fit for maintaining high-quality delivery.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at PropRec Search
✨Know Your Logistics Inside Out
Make sure you brush up on your logistics, transport, and supply chain knowledge. Be ready to discuss real-world scenarios where you've applied this expertise, as it will show your understanding of the industry and how it relates to the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your people leadership and performance management experience. Think about specific situations where you’ve successfully led teams through challenges, as this will demonstrate your capability to manage delivery-focused teams effectively.
✨Be Process-Driven
Since the role requires a structured, process-driven mindset, come prepared to discuss how you've defined and improved delivery processes in the past. Share any frameworks or tools you've used, like JIRA, to enhance quality assurance standards.
✨Engage with Stakeholders
Practice how you would engage with both internal teams and customers. Be ready to discuss your approach to stakeholder management and how you handle delivery, quality, and resourcing challenges. This will show your confidence and ability to navigate complex relationships.
