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- Tasks: Lead delivery and quality in logistics optimisation projects, ensuring high standards and continuous improvement.
- Company: Fast-growing SaaS business focused on logistics optimisation.
- Benefits: Hybrid/remote work, flexible hours, and a chance to shape processes.
- Why this job: Make a real impact in a senior leadership role with strong influence over delivery culture.
- Qualifications: Experience in logistics, people leadership, and a structured, process-driven mindset.
- Other info: Opportunity to work with innovative technology and develop scalable solutions.
The predicted salary is between 48000 - 72000 £ per year.
I’m currently working with a fast-growing logistics optimisation SaaS business that is looking to appoint a Head of Delivery & Quality to play a pivotal role in customer delivery and operational excellence. This is a senior leadership position, acting as the right hand to the Director of Projects & Realisation, with accountability for consistent, high-quality delivery across onboarding, projects, and BAU change. The role blends people leadership, delivery governance, quality assurance, and continuous improvement — all underpinned by real-world logistics expertise.
What you’ll be doing:
- Owning day-to-day oversight of customer delivery across a portfolio of logistics optimisation projects (100–5,000 vehicles)
- Acting as the escalation point for delivery, quality, and resourcing challenges
- Defining, enforcing, and improving delivery processes, QA standards, and outputs
- Leading and developing delivery-focused teams (PMs, test, support, data/analysis)
- Applying practical logistics judgement to challenge assumptions and guide decisions
- Driving continuous improvement across onboarding, adoption, and customer value
What we’re looking for:
- Strong background in logistics, transport, or supply chain operations
- Proven people leadership and performance management experience
- A structured, process-driven mindset with a pragmatic, common-sense approach
- Experience working with or alongside SaaS / technology / optimisation solutions
- Confident stakeholder manager, comfortable engaging both internally and with customers
Nice to have:
- Experience with routing, scheduling, or capacity optimisation tools
- Exposure to benchmarking, KPIs, or performance analytics
- Familiarity with structured delivery frameworks or tools (e.g. JIRA)
- Experience supporting international or multi-region teams
Why consider this role?
- Senior, high-impact leadership position
- Strong influence over delivery standards and culture
- Opportunity to shape scalable processes within a growing SaaS environment
- Hybrid / remote working with flexibility
If you’re a logistics-led delivery leader who values quality, structure, and real-world practicality, I’d love to speak with you. Feel free to message me directly or comment below for more details.
Head of Delivery & Quality employer: PropRec Search
Contact Detail:
PropRec Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Delivery & Quality
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics and SaaS sectors. A friendly chat can lead to opportunities that aren’t even advertised yet. Don’t be shy; we all love a good catch-up!
✨Tip Number 2
Showcase your expertise! Prepare a portfolio or case studies that highlight your achievements in delivery and quality assurance. We want to see how you’ve made an impact in previous roles, so let’s make it shine!
✨Tip Number 3
Practice makes perfect! Get ready for those interviews by rehearsing common questions related to logistics and team leadership. We can help you with mock interviews to boost your confidence and nail that delivery.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates who fit the bill, so don’t miss out on your chance!
We think you need these skills to ace Head of Delivery & Quality
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Head of Delivery & Quality. Highlight your logistics experience and any leadership roles you've had, showing how you can bring value to our team.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've improved delivery processes or led teams in the past, and don’t forget to show your passion for logistics!
Showcase Your Problem-Solving Skills: In your application, give us a glimpse of your practical logistics judgement. Share instances where you've tackled challenges in delivery or quality assurance, demonstrating your structured and pragmatic approach.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at PropRec Search
✨Know Your Logistics Inside Out
Make sure you brush up on your logistics knowledge before the interview. Understand the key challenges in the industry and be ready to discuss how your experience can help tackle them. This will show that you’re not just a leader, but someone who truly understands the field.
✨Showcase Your People Skills
As a Head of Delivery & Quality, you'll be leading teams. Prepare examples of how you've successfully managed and developed teams in the past. Highlight your approach to performance management and how you’ve fostered a culture of continuous improvement.
✨Demonstrate Process Improvement Mindset
Be ready to talk about specific processes you've improved in previous roles. Discuss how you defined and enforced QA standards and delivery processes. This will illustrate your structured, process-driven mindset that the company is looking for.
✨Engage with Stakeholders
Prepare to discuss your experience in stakeholder management. Think of examples where you’ve effectively engaged with both internal teams and customers. This will show that you can navigate complex relationships and drive successful outcomes across various projects.
