At a Glance
- Tasks: Ensure platform safety by conducting validation checks and reviewing supplier information.
- Company: ProPivotal, a leading company in Oxford focused on trust and safety.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Join a dynamic team with a focus on fraud prevention and risk analysis.
- Why this job: Play a crucial role in keeping our platform safe and authentic.
- Qualifications: Experience in research, customer service, and proficiency in Microsoft Office.
The predicted salary is between 30000 - 40000 £ per year.
ProPivotal in Oxford is looking for a Trust & Safety Advisor to ensure the safety and authenticity of platform experiences. Your role will involve conducting validation checks, reviewing supplier information, and determining potential risks.
This position requires:
- Experience in research and customer service
- Proficiency in Microsoft Office
- A keen eye for fraud prevention and risk analysis
A hybrid work model is in place, requiring onsite work every other weekend.
Trust & Safety Investigator - Risk & Verification employer: ProPivotal
ProPivotal in Oxford is an exceptional employer that prioritises the safety and authenticity of its platform experiences while fostering a supportive and collaborative work culture. Employees benefit from a hybrid work model, allowing for flexibility, alongside opportunities for professional growth and development in a dynamic environment focused on risk management and fraud prevention.
StudySmarter Expert Advice🤫
We think this is how you could land Trust & Safety Investigator - Risk & Verification
✨Tip Number 1
Network like a pro! Reach out to current or former employees at ProPivotal on LinkedIn. A friendly chat can give us insider info about the company culture and the role, plus it might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your risk analysis skills. We should be ready to discuss real-life scenarios where we've identified potential risks or fraud. Show them we know our stuff!
✨Tip Number 3
Don’t forget to highlight your customer service experience! In our conversations, let’s emphasise how our past roles have prepared us to handle sensitive situations with care and professionalism.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our CV and cover letter to match what ProPivotal is looking for in a Trust & Safety Investigator.
We think you need these skills to ace Trust & Safety Investigator - Risk & Verification
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in research and customer service. We want to see how your skills align with the Trust & Safety role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about safety and authenticity on platforms. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Skills:Since proficiency in Microsoft Office is key, mention any specific tools or projects where you’ve used these skills effectively. We’re looking for candidates who can hit the ground running, so highlight your tech-savviness!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at ProPivotal
✨Know Your Stuff
Make sure you brush up on your knowledge of risk analysis and fraud prevention. Familiarise yourself with common validation checks and supplier information review processes. This will show that you're not just interested in the role, but that you understand its core responsibilities.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with suppliers and possibly customers, be ready to share examples of how you've successfully handled customer service situations in the past. Highlight your ability to communicate clearly and resolve issues effectively.
✨Get Comfortable with Microsoft Office
Proficiency in Microsoft Office is a must for this position. Before the interview, practice using Excel for data analysis and PowerPoint for presenting findings. Being able to demonstrate your skills in these tools can set you apart from other candidates.
✨Prepare for Hybrid Work Questions
Since the job requires onsite work every other weekend, be prepared to discuss your flexibility and how you manage work-life balance in a hybrid model. Think about how you can contribute to the team while also maintaining your personal commitments.
