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- Tasks: Ensure safety and authenticity on our platform through investigations and risk analysis.
- Company: Leading tech company in Oxford with a focus on trust and safety.
- Benefits: Flexible hybrid work model, competitive salary, and opportunities for growth.
- Why this job: Make a real difference in user experiences while working with a dynamic team.
- Qualifications: Research or customer service experience, strong Microsoft Office skills, and fraud investigation background.
- Other info: Join us for a rewarding career in a supportive and innovative environment.
The predicted salary is between 28800 - 48000 £ per year.
A leading technology company in Oxford is seeking a Trust & Safety Advisor to ensure the safety and authenticity of experiences on their platform.
Responsibilities include:
- Conducting validation checks
- Investigating suppliers
- Analyzing risks for informed decision-making
Ideal candidates will have:
- Research or customer service experience
- Strong proficiency in Microsoft Office
- A background in fraud investigation or risk analysis
This position offers a flexible hybrid work model, requiring in-office attendance for 1 out of 2 weekends.
Hybrid Trust & Safety Investigator (Oxford) employer: ProPivotal
Contact Detail:
ProPivotal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Trust & Safety Investigator (Oxford)
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching common Trust & Safety scenarios. We should be ready to discuss how we would handle specific situations, showcasing our problem-solving skills.
✨Tip Number 3
Show off your Microsoft Office skills! During interviews, we can mention specific projects where we used Excel or PowerPoint to analyse data or present findings effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our CV and cover letter to match the job description perfectly.
We think you need these skills to ace Hybrid Trust & Safety Investigator (Oxford)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in research or customer service. We want to see how your background aligns with the Trust & Safety role, so don’t be shy about showcasing your skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about safety and authenticity on platforms. We love seeing genuine enthusiasm, so let your personality come through.
Showcase Your Skills: Since proficiency in Microsoft Office is key, mention any specific tools or projects where you’ve used these skills. We’re looking for candidates who can hit the ground running, so highlight your tech-savviness!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at ProPivotal
✨Know the Company Inside Out
Before your interview, make sure to research the company thoroughly. Understand their platform, values, and the specific role of a Trust & Safety Advisor. This will not only help you answer questions more effectively but also show your genuine interest in the position.
✨Showcase Your Relevant Experience
Be ready to discuss your previous roles in research or customer service, especially any experience related to fraud investigation or risk analysis. Prepare specific examples that highlight your skills and how they relate to the responsibilities of the job.
✨Demonstrate Your Analytical Skills
Since the role involves analysing risks and making informed decisions, be prepared to discuss your analytical approach. You might even want to bring a case study or example of a situation where you successfully identified and mitigated a risk.
✨Familiarise Yourself with Microsoft Office
As strong proficiency in Microsoft Office is a requirement, brush up on your skills, particularly in Excel for data analysis. Consider preparing a quick demonstration of how you would use these tools in the context of the job to impress your interviewers.
