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- Tasks: Resolve customer chargebacks and disputes while communicating with payment processors.
- Company: ProPivotal is a leading staffing firm helping thousands find jobs each year.
- Benefits: Enjoy remote work flexibility and no hiring fees for candidates.
- Why this job: Join a dynamic team, develop problem-solving skills, and make an impact in the finance sector.
- Qualifications: 1+ years in chargebacks or payment disputes; strong analytical and communication skills required.
- Other info: Equal opportunity employer welcoming diverse applicants.
About the opening:
£14/hr pay rate
Remote work arrangement
Responsibilities:
- Research and resolve customer chargebacks and disputes
- Communicate with payment processors, cardholders, and others as needed
- Apply bank and card industry regulations in resolving disputes
- Enter and maintain chargebacks in the management system
- Develop strong relationships with key partners
Qualifications:
- 1+ years experience managing chargebacks or payment disputes
- Prior experience supporting the merchant side of disputes
- Ability to work independently and with multiple deadlines
- Strong analytical and problem-solving skills
- Good communication skills
Chargeback Specialist - £14/hr employer: ProPivotal Staffing
Contact Detail:
ProPivotal Staffing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chargeback Specialist - £14/hr
✨Tip Number 1
Familiarise yourself with the latest chargeback regulations and industry standards. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in this field.
✨Tip Number 2
Network with professionals in the payments and chargeback industry. Join relevant online forums or LinkedIn groups where you can engage with others, share insights, and learn about potential job openings.
✨Tip Number 3
Prepare for common interview questions related to chargebacks and dispute resolution. Practising your responses will help you articulate your experience and problem-solving skills more effectively during the interview.
✨Tip Number 4
Showcase your analytical skills by discussing specific examples of how you've successfully resolved disputes in the past. Highlighting your ability to analyse data and make informed decisions will set you apart from other candidates.
We think you need these skills to ace Chargeback Specialist - £14/hr
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Chargeback Specialist. Familiarise yourself with chargeback processes, payment disputes, and relevant regulations to tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience managing chargebacks or payment disputes. Provide specific examples of how you've resolved issues in the past and any relationships you've built with payment processors or cardholders.
Showcase Analytical Skills: Since strong analytical and problem-solving skills are crucial for this role, include instances where you've successfully analysed data or resolved complex issues. This will demonstrate your capability to handle the responsibilities of the position.
Craft a Compelling Cover Letter: Write a tailored cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role. Mention why you want to work as a Chargeback Specialist and how you can contribute to the company's success.
How to prepare for a job interview at ProPivotal Staffing
✨Know Your Chargeback Basics
Make sure you understand the fundamentals of chargebacks and payment disputes. Brush up on relevant bank and card industry regulations, as this knowledge will be crucial during your interview.
✨Demonstrate Analytical Skills
Prepare to showcase your analytical and problem-solving skills. Think of specific examples from your past experience where you successfully resolved disputes or managed chargebacks, and be ready to discuss them.
✨Communication is Key
Since the role involves communicating with various stakeholders, practice articulating your thoughts clearly. Be prepared to explain how you would handle difficult conversations with cardholders or payment processors.
✨Showcase Your Independence
Highlight your ability to work independently and manage multiple deadlines. Share instances where you successfully juggled tasks or projects without direct supervision, demonstrating your self-motivation and organisational skills.
