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- Tasks: Resolve customer chargebacks and disputes while communicating with payment processors.
- Company: ProPivotal is a leading staffing firm helping 2,500 people find jobs annually.
- Benefits: Enjoy remote work flexibility and no hiring fees for candidates.
- Why this job: Join a dynamic team, develop problem-solving skills, and build strong partnerships.
- Qualifications: 1+ years in chargebacks or payment disputes; strong analytical and communication skills required.
- Other info: Equal opportunity employer welcoming diverse applicants.
About the opening:
£14/hr pay rate
Remote work arrangement
Responsibilities:
- Research and resolve customer chargebacks and disputes
- Communicate with payment processors, cardholders, and others as needed
- Apply bank and card industry regulations in resolving disputes
- Enter and maintain chargebacks in the management system
- Develop strong relationships with key partners
Qualifications:
- 1+ years experience managing chargebacks or payment disputes
- Prior experience supporting the merchant side of disputes
- Ability to work independently and with multiple deadlines
- Strong analytical and problem-solving skills
- Good communication skills
Chargeback Specialist - £14/hr employer: ProPivotal Staffing
Contact Detail:
ProPivotal Staffing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chargeback Specialist - £14/hr
✨Tip Number 1
Familiarise yourself with the latest chargeback regulations and industry standards. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in this field.
✨Tip Number 2
Network with professionals in the payments and chargeback industry. Join relevant online forums or LinkedIn groups where you can connect with others, share insights, and learn about potential job openings.
✨Tip Number 3
Prepare for common interview questions related to chargebacks and dispute resolution. Practising your responses will help you articulate your experience and problem-solving skills more effectively during the interview.
✨Tip Number 4
Showcase your analytical skills by discussing specific examples of how you've successfully resolved disputes in the past. Highlighting your ability to analyse data and make informed decisions will set you apart from other candidates.
We think you need these skills to ace Chargeback Specialist - £14/hr
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Chargeback Specialist. Familiarise yourself with chargeback processes and the importance of communication with payment processors.
Tailor Your CV: Highlight your relevant experience in managing chargebacks or payment disputes. Use specific examples that demonstrate your analytical skills and ability to work independently under multiple deadlines.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and explain how your background aligns with the qualifications listed. Mention your problem-solving skills and any relevant experiences that showcase your ability to handle disputes effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for a role that involves managing financial disputes.
How to prepare for a job interview at ProPivotal Staffing
✨Showcase Your Chargeback Experience
Make sure to highlight your previous experience managing chargebacks or payment disputes. Be prepared to discuss specific cases where you successfully resolved issues, as this will demonstrate your expertise and problem-solving skills.
✨Understand Industry Regulations
Familiarise yourself with bank and card industry regulations related to chargebacks. Being able to discuss these regulations during the interview will show that you are knowledgeable and serious about the role.
✨Demonstrate Strong Communication Skills
Since the role involves communicating with various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in resolving disputes.
✨Prepare for Analytical Questions
Expect questions that assess your analytical and problem-solving abilities. Think of scenarios where you had to analyse data or trends to make informed decisions, and be ready to share those experiences.
