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- Tasks: Resolve customer chargebacks and disputes while communicating with payment processors.
- Company: ProPivotal is a leading staffing firm helping 2,500 people find jobs each year.
- Benefits: Enjoy remote work flexibility and no hiring fees for candidates.
- Why this job: Join a dynamic team, develop problem-solving skills, and make an impact in the finance sector.
- Qualifications: 1+ years in chargebacks or payment disputes; strong analytical and communication skills required.
- Other info: ProPivotal is an equal opportunity employer, welcoming diverse applicants.
About the opening:
£14/hr pay rate
Remote work arrangement
Responsibilities:
- Research and resolve customer chargebacks and disputes
- Communicate with payment processors, cardholders, and others as needed
- Apply bank and card industry regulations in resolving disputes
- Enter and maintain chargebacks in the management system
- Develop strong relationships with key partners
Qualifications:
- 1+ years experience managing chargebacks or payment disputes
- Prior experience supporting the merchant side of disputes
- Ability to work independently and with multiple deadlines
- Strong analytical and problem-solving skills
- Good communication skills
Chargeback Specialist - £14/hr employer: ProPivotal Staffing
Contact Detail:
ProPivotal Staffing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chargeback Specialist - £14/hr
✨Tip Number 1
Familiarise yourself with the latest chargeback regulations and industry standards. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in this field.
✨Tip Number 2
Network with professionals in the payments and chargeback industry. Join relevant online forums or LinkedIn groups where you can connect with others and gain insights that could give you an edge during the hiring process.
✨Tip Number 3
Prepare for potential interview questions by practising how you would handle specific chargeback scenarios. This will showcase your analytical and problem-solving skills, which are crucial for the role.
✨Tip Number 4
Research StudySmarter and understand our values and mission. Tailoring your conversation to align with our goals during the interview can make a strong impression and show that you're genuinely interested in joining our team.
We think you need these skills to ace Chargeback Specialist - £14/hr
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Chargeback Specialist. Familiarise yourself with chargeback processes and the importance of communication with payment processors.
Tailor Your CV: Highlight your relevant experience in managing chargebacks or payment disputes. Use specific examples that demonstrate your analytical skills and ability to work independently under multiple deadlines.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and explain how your background aligns with the qualifications listed. Mention your problem-solving skills and any relevant experiences that showcase your ability to resolve disputes effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for a role that involves managing financial disputes.
How to prepare for a job interview at ProPivotal Staffing
✨Know Your Chargeback Basics
Make sure you understand the fundamentals of chargebacks and payment disputes. Brush up on relevant bank and card industry regulations, as this knowledge will be crucial during your interview.
✨Demonstrate Analytical Skills
Prepare to showcase your analytical and problem-solving skills. Think of specific examples from your past experience where you successfully resolved disputes or managed chargebacks, and be ready to discuss them.
✨Communication is Key
Since the role involves communicating with various stakeholders, practice articulating your thoughts clearly. Be prepared to explain how you would handle difficult conversations with cardholders or payment processors.
✨Showcase Your Independence
Highlight your ability to work independently and manage multiple deadlines. Share instances where you successfully juggled tasks or projects without direct supervision, demonstrating your self-motivation and organisational skills.
