Prophix is seeking a Director, Customer Success to lead a global team across regions and product lines, ensuring customers achieve lasting value with Prophix One. You will report to executive leadership and own retention and growth targets.
The role emphasizes a people-first approach and cross-functional collaboration. You will drive GRR and NRR, develop scalable customer success strategies, and coach managers while aligning with Product, Professional Services, and Sales to optimize the customer
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Global Director, Customer Success & Growth employer: Prophix
Prophix is an exceptional employer that fosters a collaborative and innovative work culture, allowing employees to thrive in a hybrid environment from our Paddington office. With a strong commitment to professional development, flexible working arrangements, and a focus on employee well-being, we empower our team members to make a meaningful impact while enjoying a comprehensive benefits package. Join us to be part of a globally connected team that values excellence, purpose, and continuous growth.
