Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Keep common areas clean and serve meals to residents with a smile.
- Company: Join FirstPort, the UK's top property management company with over 40 years of experience.
- Benefits: Enjoy discounted gym memberships, work-life balance, and exclusive discounts for you and your family.
- Why this job: Be part of a diverse team dedicated to exceptional customer service and personal growth.
- Qualifications: Passion for customer service, strong communication skills, and a friendly personality are essential.
- Other info: Flexible hours perfect for students, with opportunities for progression.
The predicted salary is between 10000 - 12000 £ per year.
External Job Advert
Job Role: Housekeeper & Server (Ref 23241)
Location:Margate,Kent
Salary:£12,201.80 per annum, plus benefits
Hours:Wednesday, Thursday and Friday 9.00am-2.00pm, Saturday and Sunday 12.30pm-2.30pm -(19 hours per week)
The job role
- Vacuum, dust and spot clean all common areas, hallways and patios, paying special attention to the main entry area. Specific items to check are carpets, plants, pictures, railings, windows and light fixtures.
- Servicing of customers’ apartments, which includes, general household cleaning duties, the changing of bed and bath linens and the removal of sealed rubbish bags if requested.
- Deep clean communal areas and apartments as needed.
- Serving meals to customer’s table or apartments following Assisted Living procedures.
- Clearing of dishes from tables and wash tables and chairs.
- Follow sanitation and safety procedures.
- Complete any other tasks as required by our customers following appropriate training guidelines.
Skills & Experience
- Customer service– a passion for providing an exceptional level of customer service at all times, ideally in a face to face environment.
- Communication– a natural communicator, warm and friendly and able to make customers feel valued
- Health & Safety– an understanding of the importance of health & safety, experience of dealing with challenging or emergency situations
- Organisation– organised, methodical and able to prioritise tasks effectively
- Personal– an outgoing personality, with the ability to build professional relationships with colleagues and customers, self-motivated, pro-active, team oriented, and innovative.
Who are we?
FirstPort is the UK’s leading property management company, caring for our customers’ homes across England, Wales and Scotland.With over four decades of experience and over 3,100 employees, FirstPort works with developers, investors, freeholders and over 1,600 Resident Management Companies.
FirstPort is a member of the Association of Residential Managing Agents (ARMA), the Association of Retirement Housing Managers (ARHM), and Property Managers Association Scotland (PMAS).As well as holding a Five Star Rating from the British Safety Council, FirstPort is an accredited Safe Agent and belongs to The Property Ombudsman.
Why choose us?
By joining us, you will work with industry professionals who are committed to providing the highest levels of customer service, as well as ensuring we put our people first.
The benefits of working with us can include discounted gym membership, a true work-life balance and the opportunity of growth and progression. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health.
We’re committed to promoting diversity at FirstPort and recruit on merit.We are an inclusive employer that prides itself in being so diverse.
What’s next?
To start your application for this role we will ask you to upload your CV and answer a few questions.
Our recruiters will work with our managers to review your CV. If unsuccessful you will be notified. If you meet the criteria for the role, we’ll be in touch to arrange a short telephone interview and our shortlist of candidates will be invited to attend interviews with the hiring manager.
#J-18808-Ljbffr
Housekeeper & Server employer: PropertyWeek4Jobs
Contact Detail:
PropertyWeek4Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper & Server
✨Tip Number 1
Familiarise yourself with the specific duties of a Housekeeper & Server. Understanding the nuances of cleaning and serving in an assisted living environment will help you stand out during interviews.
✨Tip Number 2
Highlight your customer service experience. Since this role requires a passion for providing exceptional service, think of examples where you've gone above and beyond for customers in previous jobs.
✨Tip Number 3
Prepare to discuss health and safety protocols. Being knowledgeable about these procedures shows that you take the role seriously and are ready to ensure a safe environment for both customers and colleagues.
✨Tip Number 4
Showcase your organisational skills. Be ready to explain how you prioritise tasks effectively, as this is crucial in a role that involves multiple responsibilities like cleaning and serving meals.
We think you need these skills to ace Housekeeper & Server
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping and customer service. Emphasise any previous roles where you provided exceptional service or maintained cleanliness in a professional setting.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to communicate effectively. Mention specific skills that align with the job description, such as organisation and health & safety awareness.
Highlight Relevant Skills: In your application, clearly outline your skills related to the role, such as your ability to work methodically, prioritise tasks, and build relationships with customers. Use examples from past experiences to illustrate these skills.
Prepare for Questions: Anticipate questions related to customer service scenarios and health & safety practices. Be ready to discuss how you would handle challenging situations or emergencies, demonstrating your problem-solving abilities.
How to prepare for a job interview at PropertyWeek4Jobs
✨Showcase Your Customer Service Skills
Since the role requires a passion for exceptional customer service, be prepared to share specific examples from your past experiences where you went above and beyond for customers. Highlight any face-to-face interactions that demonstrate your ability to make people feel valued.
✨Communicate Warmly and Clearly
As a natural communicator, it's important to convey warmth and friendliness during the interview. Practice active listening and ensure you articulate your thoughts clearly. This will help you connect with the interviewer and showcase your interpersonal skills.
✨Demonstrate Your Organisational Skills
The job requires being organised and methodical. Prepare to discuss how you prioritise tasks effectively in previous roles. You might want to mention any systems or tools you use to stay organised, especially in a busy environment.
✨Understand Health & Safety Protocols
Familiarise yourself with basic health and safety procedures relevant to housekeeping and serving. Be ready to discuss how you've handled challenging situations in the past, demonstrating your understanding of the importance of safety in a customer-facing role.