At a Glance
- Tasks: Lead maintenance of pool systems and ensure exceptional guest experiences.
- Company: Join a dynamic team at Bedruthan Hotel and Spa and Scarlet Hotel.
- Benefits: Earn £14/hour, enjoy tips, discounts, and 28 days holiday.
- Other info: Flexible shifts with opportunities for career growth and development.
- Why this job: Make a real impact in a hands-on leadership role in hospitality.
- Qualifications: Trade qualification in plumbing or mechanical engineering required.
The predicted salary is between 14 - 14 £ per hour.
Are you a hands-on technical leader who thrives in a fast-paced environment where every day brings a new challenge? Do you have the expertise and confidence to lead the operation of pool plant systems, hot tubs and water treatment facilities while inspiring those around you? Are you passionate about creating exceptional guest experiences by keeping spa and leisure facilities running flawlessly, safely and to the very highest standards?
We’re looking for an experienced and proactive Pools & Hot Tubs Team Leader to join our Property Team across Bedruthan Hotel and Spa and Scarlet Hotel. This is a specialist, hands-on leadership role focused on the maintenance, operation and continual improvement of our spa pools, hot tubs, water systems and associated plant equipment. Alongside your technical responsibilities, you’ll provide day-to-day guidance and support to the wider maintenance team, helping to prioritise workloads, uphold compliance standards and ensure exceptional guest experiences across both hotels.
Working within a unique hospitality environment, you’ll combine strong technical expertise with leadership, organisation and problem-solving skills to oversee planned maintenance, reactive repairs and ongoing operational excellence across all pool and spa facilities. As our hotels operate seven days a week, this role includes a varied rota with regular weekend working as part of the standard schedule. Weekend shifts provide the opportunity to lead operations during our busiest guest periods, ensuring our spa and leisure facilities consistently deliver the highest standards of safety, presentation and guest enjoyment.
Responsibilities and Duties
- Lead the day-to-day operation and maintenance of pool plant systems, hot tubs and water treatment equipment
- Support and guide team members, helping to coordinate workloads and priorities effectively
- Carry out daily checks of chemical balance, water quality and plant room performance
- Ensure all pool and spa facilities remain safe, compliant and fully operational at all times
- Respond promptly to faults, leaks or system failures, minimising disruption to guests and operations
- Oversee preventative maintenance schedules for pumps, filters, dosing systems and associated equipment
- Ensure compliance with health, safety and water hygiene regulations, including PWTAG standards
- Maintain accurate records of water testing, maintenance work and compliance checks
- Support general plumbing, mechanical and maintenance tasks where required
- Conduct regular inspections of spa and pool facilities to identify and resolve issues proactively
- Work collaboratively with the Property, Spa and wider Hotel Teams to ensure smooth daily operations
- Support refurbishment projects and continuous improvements across pool and spa facilities
- Promote high standards of cleanliness, organisation and safety within all plant rooms and working areas
- Report hazards, defects and maintenance requirements promptly and effectively
- Participate in a flexible rota including weekends, supporting seamless guest experiences during peak trading periods
Qualifications
- Trade qualification in Plumbing, Mechanical Engineering or Pool Plant Operations (NVQ Level 2/3, City & Guilds or equivalent) is essential
- PWTAG Pool Plant Operators Certificate (or equivalent) is highly desirable
- Proven experience maintaining pool plant systems, hot tubs or spa facilities is essential
- Previous experience leading, mentoring or supervising a team is highly desirable
- Strong understanding of water treatment systems, dosing equipment and filtration systems
- Knowledge of health & safety, COSHH and water hygiene regulations is essential
- Additional maintenance or multi-trade skills are desirable
Key Skills
- Strong technical understanding of pool plant and water systems
- Confident leadership and team coordination skills
- Excellent fault-finding and problem-solving ability
- High attention to detail, particularly around water quality and compliance
- Practical, hands-on and proactive approach to maintenance operations
- Ability to prioritise workloads and manage routine maintenance schedules effectively
- Strong communication and collaborative working skills across departments
- Good organisational skills and ability to maintain accurate records
- Flexible and adaptable approach to both planned and reactive maintenance work, including weekends
- Commitment to safety, compliance and delivering exceptional guest experiences
Benefits
- £14 per hour plus a share of hotel tips
- A people-centric working environment
- Learning and internal career progression opportunities
- A permanent contract with 28 days holiday per year (29 after 1 year)
- Long service scheme, enjoy a free stay at Bedruthan after your first year
- Enjoy 40% off food and drinks, along with a range of other services throughout the hotel with our own discount scheme
- Local partnership discounts
- Health Shield Healthcare Plan
- On-site team accommodation is available
Maintenance Team Leader in Newquay employer: Property
Join our dynamic team at Bedruthan Hotel and Spa and Scarlet Hotel, where we prioritise a people-centric work culture that fosters growth and development. As a Maintenance Team Leader, you'll enjoy competitive pay, generous holiday allowances, and unique perks like discounted stays and meals, all while working in a vibrant hospitality environment that values exceptional guest experiences and teamwork. With opportunities for learning and career progression, this role is perfect for those looking to make a meaningful impact in a supportive and engaging setting.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Team Leader in Newquay
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Property. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Property
Don't be shy about reaching out to Property directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Maintenance Team Leader in Newquay
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Property and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Property
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
