At a Glance
- Tasks: Manage a portfolio of 150 residential properties, ensuring smooth tenancy processes.
- Company: Join an award-winning estate agency with a modern approach and rich history.
- Benefits: Enjoy a competitive salary, car allowance, flexible benefits, and work-from-home options.
- Why this job: Perfect for those seeking growth in property management with a supportive team culture.
- Qualifications: Experience in residential property management and excellent customer service skills required.
- Other info: Free on-site parking and exciting office events to engage with your colleagues.
The predicted salary is between 28000 - 42000 £ per year.
This upmarket and award-winning firm of estate agents and chartered surveyors is looking to recruit a Property Manager to join their professional residential team based in Oxford. This company balances its distinguished history with modern services and a cutting-edge approach!
As a Property Manager, you will assist with growth and development and will be provided with training and support in order to meet set targets. You will be supporting the team with the management of a portfolio of approximately 150 let properties throughout the whole rental process, from the inventory and schedule of condition (check in) to the tenancy termination stage (check out), in a manner that satisfies agreed departmental targets.
You will be joining a team of 10 working across a range of levels and support functions. The Oxford office has over 100 professionals across their main divisions, which means there are lots of exciting events going on with various office socials, health & wellbeing, and fundraising activities to get involved in!
This is an excellent opportunity for someone looking to take the next step in their property career! If you have a professional manner, excellent administrative skills and first-class customer service skills, this may be the perfect role for you!
Responsibilities will include:
- Administering the management of let residential properties to include efficient and correct handling of problems arising during the tenancy, managing any repairs, overseeing check-ins and check-outs as necessary.
- Conducting 6-monthly inspections of all properties, advising Landlords of any changes or issues arising. Promptly notifying tenants of any areas where action is required.
- In conducting check-outs, liaising with all parties to negotiate a speedy and satisfactory conclusion and return of the tenants’ deposit.
- Managing the relationship with the landlord, including reporting maintenance and accounts matters.
- Identifying and recommending need for property upgrades and refurbishment, organising any between tenancy work, including that arising from dilapidations to allow for a timely re-let to maximise Landlord’s income.
- Maintaining a working knowledge of compliance information.
Skills & knowledge:
- Experience within residential property management.
- ARLA qualifications would be an advantage.
- Excellent customer service skills.
- Excellent communication skills.
- Excellence in terms of maintaining confidentiality.
- Strong administrative, computer skills – experience using residential software packages.
- A strong team player with good interpersonal skills.
- The ability to work under pressure to meet deadlines.
- Good negotiating skills.
- Highly numerate.
- Ability to build long term relationships.
The salary package for this role will be up to £35,000, plus a car allowance of £3,045 per annum. Our client offers a highly competitive rewards package including group pension, flexible benefits, referral schemes, generous annual leave and the ability to purchase additional annual leave, health cash plans, cycle to work scheme, and more! There is free on-site parking available.
Working hours are Monday to Friday from 9am to 5.30pm. You will be required to work 1 in 8 Saturdays. You will have the opportunity to work from home 1 day per week.
Property Manager employer: Property Personnel
Contact Detail:
Property Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager
✨Tip Number 1
Familiarise yourself with the local property market in Oxford. Understanding the nuances of the area, including rental trends and tenant expectations, will help you stand out during interviews and demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the property management field. Attend local property events or join relevant online forums to connect with others in the industry. This can lead to valuable insights and potential referrals that may help you land the job.
✨Tip Number 3
Brush up on your customer service skills. Since this role requires excellent communication and relationship management, consider role-playing scenarios with friends or family to practice handling difficult situations with tenants and landlords.
✨Tip Number 4
Research the company culture of the firm you're applying to. Understanding their values and work environment can help you tailor your approach during interviews, showing that you’re not just a fit for the role but also for the team.
We think you need these skills to ace Property Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in residential property management. Emphasise your customer service skills, administrative abilities, and any ARLA qualifications you may have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property management. Mention specific experiences that demonstrate your ability to handle tenant issues, conduct inspections, and manage landlord relationships effectively.
Highlight Key Skills: In your application, clearly outline your communication skills, ability to work under pressure, and strong negotiating skills. These are crucial for the Property Manager role and should be evident in your written application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in property management.
How to prepare for a job interview at Property Personnel
✨Showcase Your Customer Service Skills
As a Property Manager, excellent customer service is key. Be prepared to share specific examples of how you've successfully handled tenant or landlord issues in the past, demonstrating your ability to maintain strong relationships.
✨Demonstrate Your Knowledge of Property Management
Familiarise yourself with the responsibilities outlined in the job description. Discuss your experience with managing properties, conducting inspections, and handling tenancy processes to show that you understand the role's requirements.
✨Highlight Your Administrative Abilities
Since strong administrative skills are essential for this position, be ready to talk about your experience with property management software and how you've effectively organised tasks in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to negotiate with tenants or landlords, manage repairs, or deal with compliance issues, and explain how you approached these situations.