At a Glance
- Tasks: Support the lettings team with documentation, communication, and deal progression.
- Company: Boutique estate agency specialising in high-end properties in Wimbledon Village.
- Benefits: Competitive salary of £35-40k and a dynamic work environment.
- Other info: Opportunity to work in a supportive team focused on exceptional customer service.
- Why this job: Join a reputable agency and enhance your skills in a fast-paced setting.
- Qualifications: Experience in lettings administration and strong organisational skills required.
The predicted salary is between 28000 - 32000 £ per year.
Are you an experienced lettings administrator who likes to get involved in all areas of the business? Then, this may be the role for you!
Our client is a boutique estate agency that focuses on high-end properties in Wimbledon Village for discerning buyers who have come to expect a level of service that matches the quality of the homes they are viewing. They understand both the charms of the village, as well as the expectations of their clientele, which has gained them an enviable reputation in the local area.
To ensure first-class service levels are met, you will play a crucial role in the day-to-day operations by providing essential administrative support to the lettings team. Your responsibilities include managing property and tenancy documentation, handling communications with tenants, landlords, and contractors, and ensuring the smooth, end-to-end progression of deals from offer to completion.
Responsibilities will include:
- Documentation and paperwork: Prepare and manage all legal tenancy documents, including new tenancies, mid-tenancy changes, and terminations
- Deal progression: Take ownership of the entire letting process, from the initial offer through to the successful completion of the tenancy agreement
- Communication: Liaise with tenants, landlords, contractors, and utility companies to handle queries and issues promptly
- Database and record-keeping: Maintain accurate and up-to-date lists, databases, and spreadsheets for all properties and tenancies
- General administrative support: Handle general administrative tasks, such as managing correspondence, filing, and supporting the team with various property and financial paperwork
- Enquiries: Professionally and efficiently handle incoming enquiries from potential tenants and other parties.
Personal specification:
- Previous experience in a lettings administration role
- Strong knowledge of the letting process, property legislation, and the property market is a significant advantage.
- Strong organisational and time-management skills are crucial for managing multiple tasks and deadlines
- A passion for providing a high level of customer service is often required, particularly in face-to-face environments
- Proficiency with Microsoft Office (Word, Excel)
- The ability to be proactive and manage time effectively is important for providing high-level support.
They are offering a salary package of £35,000 to £40,000.
Lettings Administrator employer: Property Personnel
Property Personnel is an excellent employer, offering a vibrant work culture in the heart of Windsor that fosters growth and community engagement. With competitive compensation and commission opportunities, employees can thrive both personally and professionally while contributing to a market-leading estate agency. The supportive environment encourages ambitious individuals to excel in their sales careers, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Lettings Administrator
✨Tip Number 1
Network like a pro! Get out there and connect with people in the lettings industry. Attend local events, join online forums, or even pop into estate agencies for a chat. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, be ready to discuss your experience in lettings administration. Bring examples of how you've handled documentation and communication effectively. This will help you stand out from the crowd.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for their team.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, it’s super easy to navigate and find the right role for you!
We think you need these skills to ace Lettings Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the lettings administrator role. Highlight your previous experience in lettings administration and any relevant knowledge of property legislation to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for customer service and your understanding of the lettings process. Let us know why you’re the perfect fit for our boutique agency.
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point about your qualifications and experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Property Personnel
✨Know Your Stuff
Make sure you brush up on your knowledge of the lettings process and property legislation. Being able to discuss these topics confidently will show that you're not just familiar with the role, but that you genuinely understand the industry.
✨Showcase Your Organisational Skills
Prepare examples of how you've managed multiple tasks or deadlines in previous roles. This is crucial for a Lettings Administrator, so having specific instances ready will demonstrate your ability to handle the demands of the job.
✨Communicate Like a Pro
Since you'll be liaising with tenants, landlords, and contractors, practice clear and professional communication. Think about how you would handle common queries or issues, and be ready to discuss your approach during the interview.
✨Demonstrate Your Customer Service Passion
Be prepared to share experiences where you've gone above and beyond for customers. This role requires a high level of service, so showing your enthusiasm for helping others will set you apart from other candidates.
