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- Tasks: Manage agents, build customer relationships, and lead engaging marketing campaigns.
- Company: Market-leading tenant referencing and lettings insurance company.
- Benefits: Competitive salary, generous leave, pension, and wellness support.
- Why this job: Join a dynamic team and make a real impact in the lettings industry.
- Qualifications: Sales experience, strong communication skills, and target-oriented mindset.
- Other info: Opportunities for personal growth and a fun, collaborative work environment.
The predicted salary is between 25000 - 35000 £ per year.
Customer Development Manager – Property Personnel
This is a unique opportunity to join a market‑leading tenant referencing and specialist lettings insurance company as a Customer Development Manager. Over the years, our client has become the go‑to expert for the lettings industry due to their experienced and highly knowledgeable team that provides a service that is second to none.
You’ll be responsible for managing agents in your region, representing our client as leaders in lettings, and ensuring customers feel valued through strong relationships, effective communication, and consistent service delivery. The role focuses on building lasting customer relationships, driving loyalty and satisfaction, and increasing sales of their key product range to deliver on targets while effectively managing the agent population. You will also lead engaging marketing campaigns to provide innovative fun ways to engage the customer, obtain feedback, incentivise their loyalty and create the personal touch.
Responsibilities
- Manage agent population in assigned region.
- Represent the company as a leader in the lettings industry.
- Build lasting customer relationships and drive loyalty and satisfaction.
- Increase sales of key product range while meeting targets.
- Lead engaging marketing campaigns to incentivise loyalty and create personal touch.
Qualifications
- Experience working to targets.
- Confident negotiator with ability to close a deal.
- ARLA/NFoPP is advantageous.
- Experience delivering client‑focused solutions based on customer needs.
- Target oriented.
- IT literate.
- Collaborative worker.
- Ability to manage multiple projects with attention to detail.
- Act with integrity.
Compensation
Basic salary £25,000‑£35,000 depending on experience plus on‑target earnings of approximately £40,000.
Benefits
26 days annual leave plus all bank holidays, option to purchase extra 5 days, pension with death in service (4 × salary), enhanced maternity and paternity packages, discount portal, referral schemes, discounted rates on company products, welfare packages (including counselling, health screening, menopause support, etc.), volunteering days, kids pass, learning and development framework, charity contribution, and much more.
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Customer Development Manager employer: Property Personnel
Contact Detail:
Property Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Development Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the lettings industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. The more people you know, the better your chances of landing that Customer Development Manager role.
✨Tip Number 2
Show off your sales skills! When you get the chance to chat with hiring managers or during interviews, share specific examples of how you've smashed targets in the past. Use numbers and results to back up your claims – it’s all about proving you can deliver!
✨Tip Number 3
Be ready to engage! If you land an interview, prepare to discuss how you would lead marketing campaigns and build customer relationships. Think of creative ideas that could resonate with clients and show your passion for the role. They want to see your enthusiasm!
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you ace your application and stand out from the crowd. Plus, applying directly shows you're serious about joining our team and makes it easier for us to spot your talent!
We think you need these skills to ace Customer Development Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Customer Development Manager. Highlight your sales experience and any relevant achievements that show you can build strong customer relationships and meet targets.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're the perfect fit for this unique opportunity. Don’t forget to mention your experience in delivering client-focused solutions!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear, concise language and ensure there are no typos or errors. We want to see your ability to engage effectively right from the start!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Property Personnel
✨Know Your Customer Development
Make sure you understand the ins and outs of customer development. Research the company’s approach to building relationships with agents and customers. Be ready to discuss how you can contribute to their success by sharing your own experiences in managing client relationships and driving loyalty.
✨Showcase Your Sales Skills
Prepare to highlight your proven sales experience. Think of specific examples where you've successfully closed deals or met targets. Use metrics to back up your claims, as numbers speak volumes in sales roles. This will show that you’re not just talk but can deliver results.
✨Engage with Marketing Ideas
Since the role involves leading marketing campaigns, come prepared with innovative ideas on how to engage customers. Think about fun and creative ways to incentivise loyalty and gather feedback. This shows that you’re proactive and can think outside the box.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. During the interview, listen actively and respond thoughtfully to questions. This will demonstrate your ability to build strong relationships and manage multiple projects with attention to detail.
