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- Tasks: Manage a growing portfolio of Airbnb properties while ensuring top-notch guest and host experiences.
- Company: Join a premier estate agency known for its exceptional service in London's prestigious areas.
- Benefits: Enjoy a fully remote role with flexible hours and the option to work from the office.
- Why this job: Be part of a dynamic team, enhance your customer service skills, and make a real impact.
- Qualifications: Experience in property management or lettings is essential; familiarity with Airbnb is a plus.
- Other info: Initial training will be office-based for the first month; weekend shifts are required.
The predicted salary is between 30000 - 40000 £ per year.
Do you love working within residential property, but wish you could work from home? Then, this may be the role for you!
Our client is a premier estate agency offering an unparalleled service in some of the most prestigious areas of London, namely Notting Hill, Kensington & Holland Park. Due to increased business levels, they are now looking to recruit a dedicated Portfolio Manager to provide a premium Airbnb management service for their rapidly growing property portfolio in London.
You will be responsible for the care of the portfolio quality, significantly contributing to the experience of guests & hosts. To be considered, you will be highly organised, service orientated and be willing to go the extra mile for clients. If this sounds like you, please get in touch!
Personal specification:
- Experience within residential lettings / property management / administration
- Experience within short-lets would be advantageous
- Proficiency in Airbnb or similar booking platforms would also be preferred (hospitality/ hotel/ front of house, for example)
- Knowledge of Prime Central London (preferably West PCL)
- Excellent communication skills
- Strong phone etiquette
- First class customer service skills
- IT literate
- Friendly personality
- Have the ability and set-up to work from home
- Be flexible with regards to working hours.
Our client is offering a salary of £30,000 to £40,000. This is a fully remote position, however, you are more than welcome to join the team in the office at any time. You will be required to be office based for the first month for training.
Due to the nature of this role, you will be working shifts and will be required to work weekends on a rota basis.
Airbnb Portfolio Manager employer: Property Personnel
Contact Detail:
Property Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airbnb Portfolio Manager
✨Tip Number 1
Familiarise yourself with the Airbnb platform and its features. Understanding how to optimise listings, manage bookings, and enhance guest experiences will give you a significant edge in the interview process.
✨Tip Number 2
Research the prime areas of Central London, especially Notting Hill, Kensington, and Holland Park. Being knowledgeable about these locations will demonstrate your commitment and understanding of the market to potential employers.
✨Tip Number 3
Prepare to showcase your customer service skills through real-life examples. Think of situations where you went above and beyond for clients, as this role heavily relies on providing exceptional service.
✨Tip Number 4
Be ready to discuss your organisational skills and how you manage multiple tasks effectively. This role requires a high level of organisation, so having strategies or tools you use to stay organised can impress your interviewers.
We think you need these skills to ace Airbnb Portfolio Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in residential lettings, property management, or administration. Emphasise any previous roles that involved short-lets or working with platforms like Airbnb.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property management and your customer service skills. Mention specific examples of how you've gone the extra mile for clients in past roles.
Highlight Communication Skills: Since excellent communication is key for this role, ensure you provide examples of your strong phone etiquette and customer service experience. This could be in your CV or cover letter.
Show Flexibility: In your application, express your willingness to work flexible hours, including weekends. This shows that you understand the demands of the role and are ready to meet them.
How to prepare for a job interview at Property Personnel
✨Showcase Your Property Management Experience
Make sure to highlight any previous experience you have in residential lettings or property management. Be prepared to discuss specific examples of how you've successfully managed properties and enhanced guest experiences.
✨Demonstrate Your Knowledge of Airbnb
Familiarise yourself with the Airbnb platform and its features. During the interview, mention any direct experience you have with short-lets or similar booking platforms, as this will show your understanding of the industry.
✨Emphasise Your Communication Skills
Since excellent communication is key in this role, be ready to provide examples of how you've effectively communicated with clients or guests in the past. Highlight your strong phone etiquette and customer service skills.
✨Prepare for Flexibility Questions
Given that the role requires flexibility with working hours, think about how you can demonstrate your willingness to adapt. Be ready to discuss your availability and how you manage work-life balance while working from home.
