At a Glance
- Tasks: Manage properties, conduct inspections, and ensure compliance with lease obligations.
- Company: Modern property consultancy in central London focused on client satisfaction.
- Benefits: Competitive salary of £35,000 and opportunities for professional growth.
- Other info: Empowering culture that values individual contributions and client relationships.
- Why this job: Join a dynamic team and make a real impact in property management.
- Qualifications: Experience in block management and strong communication skills required.
The predicted salary is between 40500 - 49500 £ per year.
Our client is a modern, partner-led, full-service property consultancy based in central London.
They offer a diverse range of professional services and place their clients at the heart of everything they do.
They are currently seeking a motivated Block Manager with strong communication skills and a willingness to learn.
Our client is looking for someone who possesses excellent organisational skills, is commercially aware, and has the confidence to manage competing priorities across a varied portfolio.
This block management role is ideal for proactive individual who is solutions-focused and committed to delivering exceptional customer service, whilst ensuring compliance with lease obligations and relevant legislation. If this sounds like you, please get in touch!
Responsibilities will include
- Ensure management obligations are delivered in accordance with management agreements and leases
- Conduct routine property inspections and prepare inspection reports with action points
- Prepare, monitor and manage annual service charge budgets supported by the Senior Property Manager
- Review service charge expenditure and approve invoices
- Monitor arrears and work with the accounts team to recover outstanding balances
- Assist in the preparation of year-end service charge accounts and liaise with accountants and auditors as required
- Manage routine maintenance and reactive repairs
- Assist in coordinating major works projects and with statutory consultation requirements
- Monitor contractor performance, standards of work and health and safety compliance
- Develop and maintain positive relationships with clients, residents and leaseholders
- Prepare for and attend AGM, directors' and resident meetings, supported by the Senior Property Manager
- Respond promptly and professionally to enquiries, complaints and service requests
- Ensure properties remain compliant with all relevant health and safety legislation and statutory requirements
- Monitor compliance documentation including fire risk assessments, asbestos surveys, lift inspections, water hygiene testing and other statutory obligations
- Assist with building insurance administration and claims management
- Ensure compliance with landlord and tenant legislation, lease obligations and company procedures
- Identify opportunities to improve service delivery and operational efficiencies
- Assist with the onboarding of new management instructions
- Support business development initiatives and client retention strategies
- Maintain up-to-date knowledge of property management legislation and industry best practice.
Personal profile
- Previous experience managing a residential leasehold and block management portfolio
- Understand service charge management, budget preparation and expenditure control
- Familiar with Section 20 consultation processes and basic understanding of major works procedures
- Knowledge of health and safety compliance (risk assessments, fire safety, building compliance documentation)
- Ability to interpret leases and lease obligations
- Strong organisational skills with the ability to prioritise tasks and meet deadlines
- Good communication skills (written and verbal) for dealing with residents, tenants, and contractors
- Confident using Microsoft Office (Excel, Word, Outlook) and property management software systems
- Studying toward or holding TPI (The Property Institute) or Assoc RICS/MRICS qualifications.
This block management role is offering a salary of c. £35,000 dependent on experience.
Our client believes their people are central to their success.
They foster a culture where individuals are empowered to take ownership, develop lasting client relationships and contribute to the continued growth of the business.
Block Manager in London employer: Property Personnel Careers
Join a prestigious independent estate agency in the heart of Marylebone, where your expertise as a Sales Manager will be valued and rewarded. With a commitment to exceptional client service and a supportive work culture, you'll have the opportunity to lead a dynamic team while enjoying a competitive salary package and a healthy work-life balance with no weekend hours. This role not only offers financial incentives but also fosters professional growth in a thriving market, making it an ideal environment for ambitious individuals looking to make a significant impact.
Contact Details:
Property Personnel Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Block Manager in London
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Property Personnel Careers.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Property Personnel Careers? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Property Personnel Careers's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Block Manager in London
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Block Manager role at Property Personnel Careers, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Property Personnel Careers
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Property Personnel Careers operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Property Personnel Careers. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Property Personnel Careers.
