Customer Service Advisor Jobs in Leeds at Property Marketing
Customer Service Advisor
About the Role
We are looking for a friendly, enthusiastic and customer-focused Customer Service Advisor to join our team. The successful candidate will be responsible for delivering excellent customer service, handling customer enquiries and ensuring every customer receives a positive experience.
If you have excellent communication skills, enjoy helping people and can work well in a fast-paced environment, we would love to hear from you.
Key Responsibilities
- Respond to customer enquiries by telephone, email and other communication channels.
- Provide accurate information about products, services and company policies.
- Resolve customer complaints and issues professionally and efficiently.
- Process customer orders, update records and maintain accurate information.
- Build positive relationships with customers and maintain high service standards.
- Work closely with colleagues and other departments to resolve queries.
- Ensure all customer interactions are handled with patience, professionalism and care.
About You
The ideal candidate will have:
- Excellent verbal and written communication skills.
- A friendly, approachable and professional manner.
- Strong problem-solving and organisational skills.
- Good attention to detail and the ability to multitask.
- A positive attitude and a genuine passion for customer service.
- The ability to remain calm and professional when dealing with challenging situations.
- Good IT skills and confidence using computer systems.
- Must drive and have access to own vehicle.
Previous customer service experience is desirable but not essential, as training will be provided.
What We Offer
- Competitive salary.
- Full training and ongoing support.
- Opportunities for career development and progression.
- A friendly and supportive working environment.
Pay: From £26,000.00 per year
Benefits:
- On-site parking
Application question(s):
- What is your current notice period?
Licence/Certification:
- Driving Licence (preferred)
Work Location: On the road
Title: Customer Service Advisor
Company: Property Marketing
Location: Leeds
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