At a Glance
- Tasks: Manage daily operations and lead a team in a dynamic workspace environment.
- Company: A leading flexible workspace provider across the UK with a focus on customer experience.
- Benefits: Competitive salary, hands-on experience, and opportunities for personal growth.
- Other info: Opportunity to work in both Reading and Brighton, with varied daily challenges.
- Why this job: Be at the forefront of customer interaction and drive revenue in a vibrant setting.
- Qualifications: Experience in customer-facing roles and strong leadership skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Our client operates flexible workspace across the UK, providing businesses of all sizes with professional, well-managed environments to work from. Their centres are busy, customer-facing spaces where no two days look the same, and they take real pride in the experience they deliver to everyone who walks through the door.
This role is split between two centres, you will be predominantly based at the Reading centre with travel to the Brighton centre once a week. You'll manage daily operations, lead a small team, and work closely with the Commercial Sales Executive to drive revenue and hit KPIs. This isn't a back-office role. You'll be front and centre with customers, prospects, and your team every day.
What you'll be doing:
- Running the day-to-day operation of the centre, from opening through to close, maintaining high standards throughout.
- Conducting tours and managing the full sales process from first enquiry to signed agreement.
- Driving revenue beyond fixed office lettings, including co-working, meeting rooms, and events space.
- Supervising, coaching, and developing a team of Centre Operations Assistants.
- Tracking sales performance and KPIs, reporting into the Commercial Sales Executive and identifying opportunities to improve.
- Partnering with marketing on local campaigns to grow visibility and demand for the centre.
Skills and experience:
Essential:
- Proven experience in a customer-facing supervisory or management role, ideally in hospitality, flexible workspace, facilities, or a similar environment.
- A genuine commercial instinct, with a track record of contributing to revenue targets.
- Strong communicator, confident leading a team and dealing with customers at all levels.
- Organised and detail-oriented, with the ability to juggle operational and commercial priorities simultaneously.
- Comfortable with Microsoft Office 365 and CRM tools.
Desirable:
- Experience in the flexible workspace or serviced office sector.
- Familiarity with P&L oversight or budget management.
Note - This role requires covering both centres in Reading and Brighton and will require you on site majority of the time in Reading and then once a week in Brighton.
Centre Executive in Slough employer: Property Management Recruitment
Join a dynamic and rapidly growing company that values autonomy and professional development in the heart of the United Kingdom. As a Senior Property Manager, you will enjoy a supportive work culture that encourages growth and innovation while managing a diverse portfolio of residential blocks. With a focus on employee well-being and career advancement, this role offers a unique opportunity to make a meaningful impact in property management.
Contact Details:
Property Management Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Centre Executive in Slough
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Property Management Recruitment. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Property Management Recruitment
Don't be shy about reaching out to Property Management Recruitment directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Centre Executive in Slough
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Property Management Recruitment and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Property Management Recruitment
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
