At a Glance
- Tasks: Welcome customers, manage health and safety, and ensure top-notch service every day.
- Company: A leading flexible workspace provider in South London with a focus on customer experience.
- Benefits: Part-time hours, friendly team, and a dynamic work environment.
- Other info: Great opportunity for personal growth in a supportive atmosphere.
- Why this job: Be the face of a vibrant workspace and build lasting relationships with customers.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 12 - 15 £ per hour.
If you're someone who takes real pride in creating a great first impression, keeps a cool head when things get busy, and genuinely enjoys working with people every day, this could be a great fit. Our client is a flexible workspace provider based in South London, and they're looking for a Centre Operations Assistant to join their on-site team on a part-time basis, working daily from 9am to 1pm, Monday to Friday.
About our client: Our client operates a professional flexible workspace centre in South London, providing office space, meeting rooms, and workspace solutions to a range of businesses. They take their service standards seriously and operate with a strong focus on compliance, safety, and customer experience.
The role: Reporting to the Centre Operations Manager, you'll be the face of the centre day to day. This is a varied, hands-on role that blends customer service with building operations, health and safety compliance, and some commercial responsibility.
What you'll be doing:
- Welcoming customers and visitors to the centre and delivering a consistently high standard of service
- Conducting pre-event inspections of meeting rooms and show offices ahead of viewings and bookings
- Managing health and safety compliance, including contractor oversight, iAuditor checks, incident reporting, and RIDDOR compliance
- Supporting customer move-ins and building lasting relationships with existing customers to identify upselling opportunities
- Ensuring all customer agreements and documentation are accurate and compliant with GDPR and AML requirements
- Handling general administration and coordinating planned works with contractors
Skills and experience:
Essential:- Previous customer service experience in a face-to-face environment
- If you have worked in co-working, flex offices, or serviced office environments, this will be advantageous.
- Confident using Microsoft Office 365, including Word, Excel, and Outlook
- Strong attention to detail and good organisational skills
- Comfortable working independently and using your own initiative
- Clear, confident communicator with a can-do attitude
- Familiarity with health and safety processes or compliance administration
- Experience in a workspace, facilities, hospitality, or property environment
Centre Assistant Part Time in Slough employer: Property Management Recruitment
Our client is an exceptional employer, offering a vibrant work culture in South London that prioritises customer experience and employee satisfaction. With a strong commitment to professional development, employees are encouraged to grow within the company while enjoying flexible working hours and a supportive team environment. This role not only allows you to make a meaningful impact on customers' experiences but also provides opportunities to enhance your skills in a dynamic workspace setting.
Contact Details:
Property Management Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Centre Assistant Part Time in Slough
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Property Management Recruitment and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Property Management Recruitment and let us see your personality shine through!
We think you need these skills to ace Centre Assistant Part Time in Slough
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Property Management Recruitment.
Get Familiar with Our Brand:Before applying, take some time to learn about Property Management Recruitment and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Property Management Recruitment
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Property Management Recruitment.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Property Management Recruitment will surely appreciate.
