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For Companies At a Glance
- Tasks: Support building operations and create a welcoming community atmosphere.
- Company: Join a dynamic team in the thriving Build to Rent sector.
- Benefits: Enjoy a competitive salary, bonus, 25 days holiday, and flexible shifts.
- Why this job: Perfect for those passionate about customer service and making a difference in residents' lives.
- Qualifications: No specific qualifications required, just a positive attitude and great communication skills.
- Other info: Shifts include weekends, with a weekday off to balance work and life.
The predicted salary is between 21000 - 30000 £ per year.
Location: Sheffield
Hours: 37.5 per week (shifts between 8am-8pm on a rota, some Saturdays with a weekday off)
Salary: £26,500 + 10% discretionary bonus + benefits
Start: ASAP
Holiday: 25 days + bank holidays
The role involves supporting building operations, handling resident inquiries, coordinating with contractors, conducting viewings and creating a welcoming community atmosphere, perfect for someone passionate about customer service and property.
Resident Service Assistant - Build to Rent employer: Property Management Recruitment
Contact Detail:
Property Management Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Service Assistant - Build to Rent
✨Tip Number 1
Familiarise yourself with the local property market in Sheffield. Understanding the area and its amenities will help you engage with residents and answer their inquiries more effectively.
✨Tip Number 2
Showcase your customer service skills during any interactions, whether it's through networking or informal chats. Highlighting your passion for creating a welcoming community can set you apart from other candidates.
✨Tip Number 3
Connect with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 4
Prepare to discuss specific examples of how you've handled resident inquiries or coordinated with contractors in the past. Real-life scenarios can demonstrate your problem-solving abilities and commitment to excellent service.
We think you need these skills to ace Resident Service Assistant - Build to Rent
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Resident Service Assistant position. Tailor your application to highlight your relevant experience in customer service and property management.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience related to building operations, handling inquiries, and creating community atmospheres. Use bullet points for clarity and focus on achievements that demonstrate your skills.
Write a Strong Cover Letter: In your cover letter, express your passion for customer service and how it aligns with the role. Mention specific examples from your past experiences that showcase your ability to handle resident inquiries and coordinate effectively with contractors.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Property Management Recruitment
✨Show Your Passion for Customer Service
As a Resident Service Assistant, your enthusiasm for customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles, demonstrating your commitment to creating a welcoming atmosphere.
✨Know the Property and Community
Familiarise yourself with the property and the community it serves. Research the area, understand the demographics, and be ready to discuss how you can enhance the resident experience through community engagement and support.
✨Demonstrate Strong Communication Skills
Effective communication is crucial in this role. Practice articulating your thoughts clearly and confidently, and be ready to showcase your ability to handle inquiries and coordinate with contractors seamlessly.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in the role and prepare thoughtful responses that highlight your ability to manage difficult situations while maintaining a positive resident experience.
