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For Companies At a Glance
- Tasks: Plan and manage operatives' schedules for maintenance repairs and customer appointments.
- Company: Leading UK housing and property organisation with a focus on customer service.
- Benefits: Gain valuable experience in a fast-paced environment with potential for career growth.
- Other info: Temporary role for 4 months with a dynamic team atmosphere.
- Why this job: Be the key player in delivering excellent customer experiences while solving logistical challenges.
- Qualifications: Strong organisational skills and ability to handle enquiries effectively.
The predicted salary is between 30000 - 40000 £ per year.
We're working exclusively with a leading UK housing and property organisation to recruit a temporary Area Planner based at their Exeter office. This is a high-impact coordination role that sits at the heart of a busy operational team. You'll be the engine behind efficient scheduling, ensuring the right operative gets to the right job at the right time. If you thrive in a fast-paced environment, enjoy solving logistical puzzles, and take pride in delivering an excellent customer experience, this could be the perfect next step in your career. This would be an initial fixed term contract for 4 months.
THE ROLE
- Plan and manage regional operatives' diaries to meet performance targets and KPIs
- Schedule maintenance repairs to match operational needs and customer appointments
- Maintain the scheduling system and keep internal and external stakeholders accurately informed
- Liaise with customer service teams on appointments, updates, and issue resolution
- Handle written, electronic, and telephone enquiries within agreed service standards
- Collaborate with the commercial team on subcontractor purchase orders and variation orders
- Ensure full compliance with GDPR when handling customer data
- Follow safeguarding procedures and escalate concerns appropriately
Repairs Planner (Temporary) employer: Property Management Recruitment
Contact Detail:
Property Management Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Planner (Temporary)
✨Tip Number 1
Network like a pro! Reach out to people in the housing and property sector, especially those who work in operational roles. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to scheduling and customer service. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled logistical challenges in the past. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Repairs Planner (Temporary)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Repairs Planner role. Highlight any relevant experience in scheduling, customer service, or logistics. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this fast-paced role. Share specific examples of how you've successfully managed schedules or resolved customer issues in the past.
Showcase Your Communication Skills: Since you'll be liaising with various teams and customers, it's crucial to demonstrate your communication skills. In your application, mention any experience you have in handling enquiries and keeping stakeholders informed.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Property Management Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Repairs Planner role. Familiarise yourself with the key responsibilities like scheduling maintenance repairs and managing diaries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Prepare for Logistical Scenarios
Since this role involves solving logistical puzzles, be ready to discuss how you would handle specific scheduling challenges. Think of examples from your past experiences where you successfully managed competing priorities or resolved scheduling conflicts. This will showcase your problem-solving skills.
✨Brush Up on Customer Service Skills
As you'll be liaising with customer service teams and handling enquiries, it's crucial to highlight your customer service experience. Prepare examples that illustrate how you've provided excellent service in previous roles, especially in fast-paced environments. This will show that you can maintain high standards under pressure.
✨Understand Compliance and Data Handling
Familiarise yourself with GDPR and safeguarding procedures, as these are important aspects of the role. Be prepared to discuss how you would ensure compliance when handling customer data. This will demonstrate your attention to detail and commitment to following regulations.