At a Glance
- Tasks: Manage records, prepare reports, and liaise with customers in a dynamic property environment.
- Company: A close-knit property management team with a supportive culture.
- Benefits: Competitive salary, bonus, paid holiday, pension, and professional development support.
- Other info: Enjoy free parking and regular team events in a stable work environment.
- Why this job: Join a friendly team and kickstart your career in property management.
- Qualifications: Experience in administration, strong Excel skills, and customer service experience.
The predicted salary is between 35000 - 35000 £ per year.
About our client Our client manages a large residential leasehold portfolio across England and Wales, acting as a long-term steward for the homes in its care.
They're a close-knit team who take pride in delivering a high standard of service, supported by good technology and a collaborative, friendly culture.
It's a smaller business backed by a much larger group, so you get variety and a tight team with real stability.
The role Reporting to the Estate Manager, you'll be the engine room of the estates function.
You'll keep records, systems and trackers in order, prepare and issue reports and documents, manage a busy shared inbox, and help keep the portfolio compliant day to day.
It blends administration, coordination and customer contact, so you'll need to juggle priorities and stay on top of detail in a fast-moving environment.
It's a fully office-based role in Hertfordshire.
What you'll be doing Keeping records, central systems and task trackers accurate and up to date Preparing, issuing and distributing reports, management agreements and leasehold documents Managing the team inbox and making sure service standards and KPIs are met Supporting the complaints process, investigating and escalating where needed Helping with leasehold consents and certificates, and chasing debtor queries Liaising with managing agents, customers and external partners to keep everyone aligned Skills and experience Essential At least a year in an administrative or coordination role Confident with Outlook 365, particularly Excel and email Experience handling customer complaints and dealing with external parties Comfortable managing data and pulling together reports Strong organisation, attention to detail and the ability to juggle competing priorities Desirable Experience in property management or leasehold ATPI membership or above (they'll cover the cost of full membership) Full UK driving licence Why join them You'll join a friendly, close-knit team in a genuinely nice office with free on-site parking, on a salary of £35,000.
The package includes a discretionary bonus, paid holiday, pension, life cover and an employee assistance programme, plus regular team events and away days.
They'll also support you towards a professional qualification if you want one.
It's a stable, people-first business and a good place to build a career in property.
Property Assistant employer: Property Management Recruitment
Join a dynamic and rapidly growing company that values autonomy and professional development in the heart of the United Kingdom. As a Senior Property Manager, you will enjoy a supportive work culture that encourages growth and innovation while managing a diverse portfolio of residential blocks. With a focus on employee well-being and career advancement, this role offers a unique opportunity to make a meaningful impact in property management.
Contact Details:
Property Management Recruitment Recruitment Team
