Our client is seeking an experienced and hands-on General Manager to lead a high-quality Build to Rent community, delivering an outstanding resident experience while driving operational, financial, and compliance performance.
Acting as the face of the development, you'll oversee day-to-day operations, manage contractors and site services, build strong resident relationships, and ensure the highest standards across customer service, health & safety, and building presentation.
This is an excellent opportunity for someone who thrives in a fast-paced, customer-focused environment and enjoys taking ownership. You'll have the autonomy to lead your site, influence resident satisfaction, and play a key role in the success of the community.
Key Responsibilities:
- Lead the day-to-day operation and performance of a BTR community
- Deliver an exceptional resident experience and resolve issues effectively
- Manage on-site staff, contractors, and service partners
- Oversee health & safety, compliance, fire safety, maintenance, and security
- Manage budgets, control expenditure, and support financial performance
- Support leasing activity, resident retention, and community engagement
Your Requirements:
- Experience within BTR, residential, PBSA, hospitality, or a similar customer-focused environment
- Proven experience leading teams, contractors, and site operations
- Strong knowledge of health & safety, compliance, and building management
- Experience managing budgets and operational performance
- Excellent customer service, communication, and stakeholder management skills
- Organised, proactive, and hands-on approach with strong decision-making skills
What's On Offer:
- Performance-related bonus scheme
- Opportunity to lead a flagship residential community
- Autonomy to make a genuine impact on the resident experience
- Join a respected and growing property management business
- Long-term career development opportunities
- Cycle to Work Scheme
- Supportive and collaborative working environment
General Manager in Manchester employer: Property Management Recruitment
Verto HR is an exceptional employer that prioritises employee growth and development within the dynamic residential property management sector. With a supportive work culture that encourages collaboration and innovation, employees benefit from flexible working arrangements and the opportunity to enhance their skills in HR and client management. Located in Aldgate East, London, Verto HR offers a vibrant environment where team members can thrive while building meaningful client relationships.
Contact Details:
Property Management Recruitment Recruitment Team
