At a Glance
- Tasks: Manage a vibrant student accommodation and ensure an amazing living experience.
- Company: Dynamic and growing student accommodation provider in West London.
- Benefits: Great work-life balance, 25 days leave, and supportive team environment.
- Other info: Exciting career progression opportunities in a thriving business.
- Why this job: Take ownership of your site and make a real difference for students.
- Qualifications: Experience in customer-focused roles and strong leadership skills.
The predicted salary is between 40500 - 49500 £ per year.
Our client is seeking a proactive and hands-on Accommodation Manager to take ownership of a modern, fully occupied student accommodation scheme in West London. Working closely with residents, contractors, and a small on-site team, you will oversee the day-to-day operation of the property, ensuring an excellent resident experience while maintaining high standards across customer service, compliance, occupancy, and presentation.
This is an excellent opportunity for someone who enjoys autonomy and wants to make a real impact within a growing student accommodation business. You'll have the chance to take ownership of your site, lead a close-knit team, and help create a positive living environment for residents.
Key Responsibilities:
- Manage the day-to-day operation of a student accommodation scheme
- Lead and support a close-knit on-site team
- Deliver an excellent resident experience and respond to queries effectively
- Drive occupancy through property viewings and strong customer service
- Build relationships with residents, universities, contractors, and stakeholders
- Monitor occupancy, arrears, customer satisfaction, and compliance performance
- Coordinate maintenance works and ensure the property is safe, compliant, and well-presented
Your Requirements:
- Experience within residential, PBSA, BTR, hospitality, or a similar customer-focused environment
- Experience leading teams and managing contractors
- Strong customer service and stakeholder management skills
- Highly organised with the ability to manage multiple priorities
- Confident working independently and making decisions on site
- Commercial awareness with an understanding of occupancy and resident satisfaction
- Positive, proactive, and solutions-focused approach
What's On Offer:
- Autonomy to run your own site and make a genuine impact on the resident experience
- Supportive and growing business with an expanding UK portfolio
- Monday to Friday working pattern with excellent work-life balance
- 25 days annual leave plus bank holidays
- Employee Assistance Programme and additional employee benefits
- Excellent opportunity for progression within a growing PBSA operator
Residence Manager in London employer: Property Management Recruitment
Verto HR is an exceptional employer that prioritises employee growth and development within the dynamic residential property management sector. With a supportive work culture that encourages collaboration and innovation, employees benefit from flexible working arrangements and the opportunity to enhance their skills in HR and client management. Located in Aldgate East, London, Verto HR offers a vibrant environment where team members can thrive while building meaningful client relationships.
Contact Details:
Property Management Recruitment Recruitment Team
