At a Glance
- Tasks: Manage a diverse portfolio of commercial properties and ensure client satisfaction.
- Company: Reputable central London property company with over 60 years of experience.
- Benefits: Competitive salary, professional development loans, generous leave, and health perks.
- Other info: Exciting opportunities for career progression in a well-resourced company.
- Why this job: Join a collaborative team and grow your career in a dynamic property management environment.
- Qualifications: 2-3 years of experience in commercial property management and strong communication skills.
The predicted salary is between 37000 - 45000 £ per year.
We are working with a long-established and highly regarded central London property company to recruit a Commercial Property Manager to join their Property Management team. This is a varied and rewarding role managing an allocated portfolio of predominantly commercial properties, with some block management exposure. You will be part of a collaborative team supported by Reactive Maintenance and Facilities Co-Ordinators, reporting into the Associate Director of Property Management.
The business has built an enviable reputation over more than 60 years, working with clients ranging from private individuals through to financial institutions and publicly listed companies. This is an excellent opportunity for someone looking to develop their career within a multi-disciplined, well-resourced property company.
The Role
- Serve as the primary point of contact for clients, leaseholders and tenants, handling queries and requests in a timely and professional manner.
- Proactively manage all key landlord and tenant events and critical date management via the CRM system.
- Oversee rent collection and service charge demand processes, liaising with Client Accountants and the Credit Controller.
- Prepare annual service charge budgets and assist with reconciling service charge receipts and expenditure.
- Manage reactive maintenance issues raised through the Fixflo portal, liaising with the facilities team to ensure completion.
- Oversee major works projects and manage the Section 20 consultation process.
- Ensure all properties remain compliant with Health & Safety regulations and Building Safety Act legislation.
- Review insurance requirements across the portfolio and manage renewals in a timely manner.
- Maintain accurate records across CRM systems (Tramps/Fixflo) for PPM and compliance purposes.
- Carry out property inspections and prepare detailed feedback reports for clients.
The Person
We are looking for an experienced and client-focused Property Manager who is comfortable managing a mixed commercial and residential portfolio with a high degree of autonomy. You will be professional, well-organised and confident managing competing priorities in a fast-paced environment.
Skills & Experience
Essential
- Minimum 2–3 years’ experience as a Commercial Property Manager.
- Excellent written and verbal communication skills.
- Strong client relationship management ability.
- Good time management, planning and budgetary skills.
- Ability to work independently and as part of a wider team.
- Proficient in Microsoft Office (Word, Excel, Outlook).
Desirable
- RICS, IFM or equivalent industry qualification.
- Experience using Tramps or similar property management platform.
- Experience using Fixflo or similar maintenance reporting platform.
Additional Information
- Competitive salary of £37,000 – £45,000 depending on experience and qualifications.
- Training loan of up to £1,500 per year for professional development and membership costs.
- 25 days’ annual leave plus bank holidays.
- Occupational sick pay, Health Cash Plan and Employee Assistance Programme.
- Employer pension contribution of 4% (commencing after 3 months).
- Eye care vouchers and additional perks and discounts.
- Clear development and progression opportunities within a well-established, multi-disciplined business.
Location: Central London
Salary: £37,000 – £45,000
Work Arrangement: Permanent / Office Based
Commercial Property Manager in London employer: Property Management Recruitment
Contact Detail:
Property Management Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Property Manager in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property management field and let them know you're on the lookout for opportunities. You never know who might have a lead or be able to refer you to a hiring manager.
✨Tip Number 2
Get social! Use platforms like LinkedIn to showcase your skills and connect with industry professionals. Join relevant groups, participate in discussions, and share your insights to get noticed by potential employers.
✨Tip Number 3
Prepare for interviews by researching the company and its portfolio. Be ready to discuss how your experience aligns with their needs, especially in managing commercial properties and client relationships.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Commercial Property Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your 2-3 years of experience as a Commercial Property Manager and any relevant qualifications. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about property management and how your client-focused approach aligns with our values. Keep it professional but let your personality come through!
Showcase Your Communication Skills: Since excellent written and verbal communication skills are essential, make sure your application is clear and concise. We love candidates who can express themselves well, so don’t hold back on demonstrating your communication prowess!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for this exciting opportunity. Let’s get started on this journey together!
How to prepare for a job interview at Property Management Recruitment
✨Know Your Portfolio
Before the interview, take some time to research the types of commercial properties the company manages. Familiarise yourself with common issues and trends in the commercial property market. This will help you speak confidently about how your experience aligns with their portfolio.
✨Showcase Your Communication Skills
As a Commercial Property Manager, you'll be the main point of contact for clients and tenants. Prepare examples of how you've effectively managed client relationships in the past. Highlight your ability to handle queries professionally and your experience in managing competing priorities.
✨Demonstrate Your Organisational Skills
The role requires excellent time management and planning abilities. Be ready to discuss specific tools or methods you use to stay organised, especially when overseeing multiple properties. Mention any experience with CRM systems like Tramps or Fixflo, as this will show you're prepared for the technical aspects of the job.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, such as how you would handle a maintenance issue or a tenant dispute. Think of real-life scenarios from your previous roles and how you resolved them. This will demonstrate your proactive approach and ability to manage critical situations effectively.